Ethos

Engineering Director – Carrier Distributed Products

Ethos

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $162,000 - $287,000 per year

Job Level

Lead

About the role

  • Set vision and strategy for carrier distributed products, including packaging, modularity, configuration, and long term platform bets
  • Define the roadmap across distribution experiences, underwriting and requirements, servicing and case management, data and reporting, and admin tooling
  • Drive prioritization across reusable roadmap investments and carrier driven needs
  • Create a multi tenant and configurable product foundation: entitlements, feature flags, templates, configuration schemas, and safe customization patterns
  • Establish release, migration, and backward compatibility practices so carriers can adopt improvements without disruption
  • Define the operational model: support readiness, incident management interfaces, runbooks, and carrier facing SLAs
  • Lead discovery across carrier distribution leaders, operations, compliance, and technology teams to understand channel realities: independent agents, call centers, D2C, worksite, and embedded flows
  • Translate needs into product capabilities such as quoting and eligibility flows, pre fill, underwriting journeys, application UX, drop off recovery, agent tooling, and conversion optimization
  • Build feedback loops to continuously improve outcomes after launch
  • Create a repeatable carrier onboarding playbook: implementation phases, launch criteria, cutover plans, training, and documentation
  • Define carrier facing environments and tooling: sandboxes, test data, certification, monitoring access, and audit reporting
  • Partner with Implementation and Customer Success to reduce time to value and cost to serve
  • Manage and develop product managers and product leaders as the team scales
  • Set product operating rhythms: roadmap reviews, launch readiness, discovery standards, and decision forums
  • Communicate clearly to executives: tradeoffs, investment needs, timelines, and business impact

Requirements

  • 10+ years of Engineering experience for a Product team, including ownership of complex B2B SaaS or product platform from strategy through launch and iteration
  • 3+ years leading technical teams or leading multiple Engineering managers through multi quarter roadmaps
  • Demonstrated ability to build configurable products for enterprise customers, with clear boundaries for customization vs core roadmap
  • Strong product judgment and systems thinking, turning partner requirements into scalable primitives and modules
  • Comfort operating across technical and commercial stakeholders, including enterprise customers and executive leadership
  • Strong written and verbal communication, including product strategy docs, PRDs, launch readiness criteria, and executive updates
  • Data driven approach to measuring outcomes and driving continuous improvements.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaSproduct platformconfigurable productscustomizationdata reportingincident managementproduct managementroadmap developmentuser experience (UX)feedback loops
Soft Skills
leadershipcommunicationsystems thinkingproduct judgmentcollaborationstrategic thinkingproblem solvingstakeholder managementtrainingcontinuous improvement