IT Engineer

Ethos

IT Engineer leading secure, automated cloud-first infrastructure for Ethos Life’s life insurance technology platform. Managing SaaS, endpoints, email security, and AI-powered IT workflows.

Posted 9/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $91,000 - $161,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing cloud-based IT environments, with a strong focus on security best practices and automation. Proven ability to lead cross-functional projects and mentor team members while delivering scalable IT solutions.

Highest-signal resume keywords

Cloud-Based IT Environment ManagementSaaS Infrastructure SupportGoogle Workspace AdministrationAutomation Using Python and BashTechnical Leadership and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT EngineeringSystems AdministrationSecurity Best PracticesTroubleshootingRoot Cause AnalysisDevice ManagementWorkflow AutomationEmail Security ManagementZero Trust Network AccessAI Orchestration

Soft Skills

Problem-SolvingCommunicationCross-Functional Collaboration

Tools & Technologies

Google WorkspaceProofpointSlackOktaJamfIntuneZoom

Industry Keywords

Cloud-First EnvironmentIT Asset Lifecycle ManagementModern Device Management

Tech Stack

Tools & technologies

CloudJamfMacOSPython

About the role

Key responsibilities & impact

Design, implement, and manage a fully cloud-based IT environment across SaaS platforms
Strengthen access controls, device posture, security, and risk mitigation
Identify and implement automation opportunities across IT operations
Serve as a technical leader and mentor within the IT team
Lead cross-functional IT projects from planning through execution
Collaborate with stakeholders to deliver scalable IT solutions
Evaluate, recommend, and implement new tools and technologies
Design and build AI-powered agents and bots for IT workflow automation
Develop and maintain documentation, runbooks, and standards
Administer and improve email and collaboration platforms such as Google Workspace and Proofpoint
Act as a senior escalation point, perform root cause analysis, and implement long-term solutions
Spend up to 20% of time handling escalated support tickets and supporting new-hire onboarding

Requirements

What you’ll need

5+ years of experience in IT Engineering, Systems Administration, or a related role in a cloud-first environment
Proven experience managing and supporting SaaS-based IT infrastructure at scale
Security-first mindset with hands-on experience applying security best practices across IT systems and processes
Experience managing and supporting macOS and Windows endpoints in a modern device management environment
Deep expertise in Google Workspace administration, including Gmail/email routing, security, and deliverability
Hands-on experience managing email security platforms such as Proofpoint or equivalent
Experience administering and integrating Slack, Okta, Jamf, Intune, and other endpoint management platforms
Experience with Zero Trust Network Access (ZTNA) or modern network security approaches
Ability to automate workflows using scripting or automation tools such as Python, Bash, and APIs
Strong troubleshooting, problem-solving, and root cause analysis skills
Experience mentoring junior team members and acting as a technical leader
Strong communication and cross-functional collaboration skills
Ability to manage IT asset lifecycle operations, including staging, storage, and distribution of end-user hardware
Knowledge of Google Workspace, Slack, Zoom, Okta, Jamf, and Intune
Experience with AI orchestration or agent platforms is a plus
Proofpoint experience is a plus

Benefits

Comp & perks

Base salary of $91,000–$161,000 per year
Benefits available; further details provided on Ethos careers page
Full-time position
Remote work in the US