eTeamSponsor

Client Success Manager

eTeamSponsor

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Salary

💰 $80,000 per year

About the role

  • Drive Revenue Growth & Account Success: Own and deliver 30% growth across all accounts by ensuring strong client adoption, usage, and long‑term success through proactive engagement and relationship management with coaches and key stakeholders.
  • Lead Client Campaign Lifecycle: Manage the full campaign journey—from quick launch tutorials and campaign builds through launch execution, performance monitoring, post‑launch reviews, and 60–90‑day wrap‑ups, including planning future launches or relaunches.
  • Client Enablement & Support: Conduct organizational user training, provide ongoing technical support, and ensure clients understand best practices to maximize product value and campaign effectiveness.
  • Cross‑Functional Collaboration & Feedback Loop: Partner closely with Account Managers, Account Executives, Sales Leadership, Marketing, Product, and Operations to share updates, provide use cases, surface product feedback or bugs, and stay aligned on workflow or process changes.
  • Operational Excellence & CRM Management: Maintain accurate documentation of all client notes, contacts, and activities in HubSpot CRM, stay informed on invoice status, and ensure clear communication across internal teams.

Requirements

  • Bachelor’s Degree (required)
  • 1-3 years minimum sales/client success experience (required)
  • Strong face-to-face presentation skills and phone selling skills (required)
  • Experience with CRM’s (required); HubSpot (preferred)
  • Must be located in the Central Time Zone
Benefits
  • Salary commensurate with experience
  • Company sponsored 401k plan
  • Commissions (uncapped) & Bonuses
  • Healthcare Insurance
  • Vacation and Holiday Pay
  • Birthday Day-off
  • All-expenses Paid Company Kickoff & Leadership Meetings (at HQ)
  • Leadership Development Training
  • Company sponsored Travel to Partnership Events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM managementcampaign managementperformance monitoringuser trainingtechnical supportclient adoption strategiesrelationship managementcampaign effectivenessdocumentationsales experience
Soft Skills
presentation skillscommunicationcollaborationproactive engagementorganizational skillsfeedback managementclient successrelationship buildingproblem-solvingadaptability
Certifications
Bachelor’s Degree