Revenue Cycle Applications Analyst – Epic

Etch

The role involves implementation of complex Epic tools and supporting Epic modules at Dolly Parton Children's Hospital. Serve as an Epic SME while mentoring junior analysts.

Posted 4/15/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

This position is responsible for the implementation of complex Epic tools and processes, and the proactive support and maintenance of assigned Epic modules.
Works independently with minimal supervision to effectively scope, plan, and deliver on customer requests to include break fix issues and projects.
Serves as the Epic Subject Matter Expert (SME) in assigned Epic module(s) and possesses a depth and breadth of knowledge across the Epic platform.
Aids in decisions on integrating applications and improving Epic workflows.
Utilizes best practices to implement and document consistent Epic builds.
Takes ownership of high complexity issues.
Highly responsive to customers and shows an aptitude for the development and documentation of customer requirements.
Serves as a mentor to junior analysts learning Epic.

Requirements

What you’ll need

Minimum Education: Associate degree in computer science, information technology or related field.
License/Certification Required: Appropriate Epic Certification(s)
Required Minimum Work Experience: Seven years’ experience in Information Technology, Rev Cycle operations, or related field.
Three years’ experience Epic.
Excellent oral and written communication skills.
Service oriented.
Able to work independently.
Is proactive and makes routine decisions independently.
Must have above average problem-solving skills.
Excellent organizational, time management and customer service skills.
Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.

Benefits

Comp & perks

We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic toolsEpic modulesEpic workflowsEpic buildsInformation TechnologyRev Cycle operationsProblem-solving

Soft Skills

Communication skillsService orientedIndependent workProactive decision makingOrganizational skillsTime managementCustomer service

Certifications

Epic Certification