Etch

Analyst

• Responsible for the implementation of complex Epic tools and processes, and the proactive support and maintenance of assigned Epic modules.
• Works independently with minimal supervision to effectively scope, plan, and deliver on customer requests to include break fix issues and projects.
• Serves as the Epic Subject Matter Expert (SME) in assigned Epic module(s).
• Aids in decisions on integrating applications and improving Epic workflows.
• Utilizes best practices to implement and document consistent Epic builds.
• Takes ownership of high complexity issues.
• Highly responsive to customers and shows an aptitude for the development and documentation of customer requirements.
• Serves as a mentor to junior analysts learning Epic.

Clinical Applications Analyst – EPIC Blood Bank, Beaker