Clinical Applications Analyst – EPIC Blood Bank, Beaker
Etch
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Responsible for the implementation of complex Epic tools and processes, and the proactive support and maintenance of assigned Epic modules.
- Works independently with minimal supervision to effectively scope, plan, and deliver on customer requests to include break fix issues and projects.
- Serves as the Epic Subject Matter Expert (SME) in assigned Epic module(s).
- Aids in decisions on integrating applications and improving Epic workflows.
- Utilizes best practices to implement and document consistent Epic builds.
- Takes ownership of high complexity issues.
- Highly responsive to customers and shows an aptitude for the development and documentation of customer requirements.
- Serves as a mentor to junior analysts learning Epic.
Requirements
- Associate degree in computer science, information technology, nursing or related field.
- Appropriate Epic Certification(s) Required
- Seven years’ experience in Information Technology, clinical operations, or related field.
- Three years experience Epic.
- Excellent oral and written communication skills.
- Service oriented.
- Able to work independently.
- Must have above average problem-solving skills.
- Excellent organizational, time management and customer service skills.
- Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.
Benefits
- Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required.
- Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic toolsEpic modulesEpic workflowsproblem-solvingdocumentationcustomer requirements
Soft Skills
communication skillsservice orientedindependent workorganizational skillstime managementcustomer service
Certifications
Epic Certification