Account Manager

Esusu

Account Manager responsible for managing a portfolio of strategic clients in real estate and fintech. Driving renewals, expansion, and cross-functional collaboration for measurable client impact.

Posted 4/23/2026full-timeRemote • California, Colorado, District of Columbia, Illinois, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 per yearWebsite

About the role

Key responsibilities & impact

Own renewals and expansion across a defined book of ~ 50-70 strategic accounts, consistently meeting or exceeding growth and revenue targets.
Execute account plans that align Esusu’s platform with client business objectives, portfolio performance, and resident impact goals.
Partner cross-functionally with Sales, Customer Success, Product, and Operations to support a seamless onboarding, activation, and ongoing value delivery.
Monitor account health and proactively identify risk, develop mitigation plans, and coordinate internal resources to execute them.
Build and strengthen relationships with executive stakeholders, decision-makers, and day-to-day operators
Lead regular cadence meetings and QBRs, using data to tell a story, surface opportunities, and align on next steps
Prioritize and track open items, ensuring timely follow-through on operational, technical, and commercial needs
Capture the voice of the customer and collaborate with internal teams to improve product, processes, and overall client experience
Represent Esusu at industry events and conferences as needed to deepen relationships, gather market intelligence, and support growth.

Requirements

What you’ll need

Commercial real estate experience and acumen
Proven ability to drive growth and achieve revenue targets
Resourcefulness – a proactive, organized self-starter who thrives in a fast-paced environment
Excellent verbal, written, and interpersonal communication skills, with the ability to tailor messaging for executives, operators, and technical partners
Technical proficiency – ability to navigate internal and external challenges and resolve obstacles efficiently
Proven track record of building trusted, long-term relationships with senior and operational stakeholders
Experience in real estate, property management, and/or fintech
3+ years of experience in account management, customer success, or other client-facing roles with revenue responsibility
Experience in a startup or high-growth environment
BA/BS degree or equivalent experience in related field
Familiarity with tools such as Salesforce, Jira, and other reporting/analytics tools
Understanding of consumer behavior and industry trends, especially in housing or financial services.

Benefits

Comp & perks

💵Competitive Salary – for Series C startup – $125k OTE annually
📈   Equity  - a significant RSU grant with vesting over four years, accelerated upon a sale or IPO.
✅Remote first work environment - Where we trust you to get your work done.
🌴Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays.
🩺Premium Health Coverage – Comprehensive medical, dental, and vision insurance.
💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans.
🍼Paid Parental Leave – 12 weeks of 100% pay to support growing families.
💰Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only).
🎓Tuition Reimbursement – For qualified programs to complement work experience.
📚Professional Development Stipend – To support your continued growth and learning.
🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcustomer successrevenue growthdata analysisrisk mitigationrelationship buildingportfolio performanceclient experience improvementmarket intelligenceconsumer behavior analysis

Soft Skills

resourcefulnessorganizational skillscommunication skillsproactive problem solvinginterpersonal skillsself-starteradaptabilitycollaborationpresentation skillsstakeholder management

Certifications

BA/BS degreerelevant field experience