ESTREEM

Customer Delivery Manager

ESTREEM

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

SeniorLead

Tech Stack

ERP

About the role

  • Be responsible for the overall success of projects, coordinating with Consulting and Delivery teams.
  • Create and manage end-to-end project schedules with clients, in collaboration with Program and Tech Office teams.
  • Work with the Consulting Manager to identify and propose resources appropriate to the client context.
  • Serve as the main point of contact and the client-facing reference for all project and contractual matters.
  • Build and maintain a relationship of trust with client sponsors and stakeholders.

Requirements

  • Education: Master’s degree (Bac+5) in engineering or computer science (or equivalent).
  • Experience: Minimum 10 years’ experience in consulting (ERP implementations), in Fintech SaaS, and in delivering complex projects.
  • Significant experience in complex and mission-critical environments (ideally card payments / payments).
  • Experience working with large enterprise or regulated clients.
  • Languages: French — fluent (C2); English — professional proficiency (B2–C1).
Benefits
  • Time Savings Account (CET) available
  • Swile meal card (restaurant vouchers)
  • FMD (Forfait Mobilité Douce) — sustainable mobility allowance
  • Employee savings plans (PEE, PERCO), profit-sharing and employer matching (bonuses)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementERP implementationsFintech SaaScomplex project deliverycard paymentspayments
Soft Skills
client relationship managementstakeholder engagementtrust buildingcoordinationcommunication
Certifications
Master’s degree in engineeringMaster’s degree in computer science