Key Account Manager – Brand & Retail Brands

Essity

Key Account Manager developing strategies and managing retail partnerships for Essity's brand products. Lead initiatives and drive customer relationships towards sustainable growth.

Posted 7/9/2026full-timeDidsbury • 🇬🇧 United KingdomJuniorWebsite

About the role

Key responsibilities & impact

Build and maintain trust-based relationships with Key Accounts.
Respond to customer-led initiatives, e.g. New product specifications or Product changes (claims, packaging, formats)
Lead and align cross-functional teams (Product Development, Supply Chain, Controlling, Customer Marketing) to deliver product initiatives.
Negotiate trade terms and pricing in a volatile cost environment.
Provide strategic input for demand planning based on promo calendars, assortment changes, and customer performance.
Act as the voice of the customer internally and bring market insight to ensure high-quality of innovation roadmap and product-related projects.
Cultivate long-term, trust-based partnerships with key retail customers.
Drive execution of customer-specific product changes, launches, and packaging updates.
Lead tenders and pricing negotiations, adapting terms to cost trends with agility and precision.

Requirements

What you’ll need

Proven experience in FMCG, brand or brand retail roles involving pricing, customer marketing, or key account management.
Knowledge of structured commercial environments with strong promotional planning.
Degree in Business, Economics, Marketing, or similar field, or relevant experience.
Negotiation Skills: Confidently managing tenders and pricing scenarios in a cost-sensitive context.
Relationship Building: Developing strong trust with customer.
Category Expertise – Demonstrating in-depth product understanding.
Analytical Fluency and Thinking: Using insights and margin scenarios to drive customer decisions and internal prioritisation.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Pricing ManagementDemand PlanningProduct DevelopmentMarket Insight AnalysisCustomer Marketing

Soft Skills

Trust BuildingCross-Functional LeadershipAgility in Negotiation