Key Account Manager – Healthcare

Essity

Key Account Manager managing healthcare accounts at Essity. Driving growth and strategic partnerships in the healthcare sector across Australia.

Posted 7/2/2026full-timeMelbourne • 🇦🇺 AustraliaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Key Account Management and B2B Sales, with a strong focus on achieving sales targets and building relationships within the healthcare sector. Proficient in utilizing CRM systems and analytical skills to drive business growth and customer satisfaction.

Highest-signal resume keywords

Key Account ManagementB2B SalesSales Target AchievementNegotiation SkillsCRM Platform Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentData AnalysisContract NegotiationPricing StrategyCustomer Relationship Management

Soft Skills

Communication SkillsCollaborationPresentation SkillsAnalytical Thinking

Tools & Technologies

CRM SystemsMicrosoft OfficeSAP Sales and Service CloudCPQECommerce Platforms

Certifications & Qualifications

Current Driver's LicenseInfluenza Vaccination Compliance

Industry Keywords

HealthcareAged CareMedical DevicesConsumablesResidential Aged CareHomecare

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Develop and execute strategic account plans to achieve and exceed sales, growth, and profitability targets.
Identify, qualify, and convert new business opportunities through a structured sales approach.
Build, manage, and maintain a robust sales pipeline to support future business growth.
Lead customer negotiations, contract renewals, and pricing discussions aligned with business objectives.
Deliver joint business reviews and provide customers with insights and recommendations that support their goals.
Build strong relationships with key decision-makers across healthcare organizations.
Collaborate with Marketing, Supply Chain, Customer Service, and Sales teams to deliver outstanding customer outcomes.
Analyze customer, market, and competitor data to identify risks, trends, and growth opportunities.
Maintain accurate customer information and sales activity through CRM systems.
Support customers through education, product training, and best-practice continence care solutions.
Represent Essity at industry events, conferences, and customer-facing activities to strengthen relationships and grow brand awareness.
Contribute market insights and customer feedback to support continuous improvement and business strategy.

Requirements

What you’ll need

Proven experience in Key Account Management, B2B sales, or a related commercial role.
Experience within healthcare, aged care, medical devices, consumables, or a related industry is highly regarded - but not essential.
Demonstrated success achieving sales targets, winning new business, and growing customer accounts.
Strong understanding of commercial drivers, pricing strategies, and customer profitability.
Excellent negotiation, presentation, and communication skills.
Strong analytical capabilities with the ability to interpret data and identify actionable insights.
Experience working with CRM platforms and Microsoft Office applications.
A collaborative approach and the ability to work effectively across cross-functional teams.
A current driver's license and willingness to travel as required.
The ability to maintain required healthcare site access requirements, including influenza vaccination compliance.
Australia Citizenship or Permanent residency with full working rights.
Experience with SAP Sales and Service Cloud, CPQ, or eCommerce platforms is desirable.
Knowledge of the Residential Aged Care and Homecare sectors is desirable.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities