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About the role
Key responsibilities & impact- Lead the delivery of day-to-day People Experience support across all U.S. manufacturing sites, ensuring a consistent and positive experience for employees and leaders.
- Oversee core People processes including employee relations, performance management, attendance, discipline, investigations, onboarding, offboarding, and workforce changes.
- Act as the senior escalation point for complex People matters, ensuring fair, respectful, and timely resolution.
- Ensure site People teams are equipped with clear guidance, tools, and decision frameworks to support frontline leaders confidently and consistently.
- Provide operational leadership and oversight for labor relations at unionized sites represented by USW.
- Support day-to-day contract administration, grievance handling, investigations, corrective actions, and arbitration preparation.
- Ensure labor agreements are applied consistently across sites while maintaining constructive, professional relationships with union partners.
- Enable site leaders to engage effectively with unions through coaching and practical guidance.
- Drive harmonization of People practices where possible to reduce complexity and improve clarity for employees and leaders.
- Translate policy and legal requirements into clear, usable guidance that supports good decision-making at the site level.
- Identify operational risks, friction points, and employee experience gaps; implement improvements grounded in real site needs.
- Support the effective adoption of digital People tools and systems that simplify processes and improve access to information for employees and leaders.
- Act as a close People Experience partner to Plant Managers and Operations, embedded in the realities of manufacturing environments.
Requirements
What you’ll need- 10+ years of progressive People/HR experience, with a strong focus on operational people support in manufacturing or industrial environments.
- Demonstrated experience supporting unionized workforces in the U.S.; Labor experience strongly preferred.
- Proven ability to lead large, geographically dispersed People teams.
- Strong working knowledge of both Canadian and U.S. employment law and labor relations.
- Credibility operating in fast-paced, frontline environments with a pragmatic, people-first mindset.
- Ability and willingness to travel 50–60% of the time.
Benefits
Comp & perks- United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
- Wellness program provided through Rally Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match and annual employer base contribution
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- PTO offering with Paid Holidays
- Scholarship program for children of Essity employees.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsperformance managementattendance managementdiscipline proceduresinvestigationsonboardingoffboardingcontract administrationgrievance handlingarbitration preparation
Soft Skills
operational leadershipcoachingdecision-makingrelationship managementproblem-solvingcommunicationconflict resolutionpeople-first mindsetteam leadershipadaptability
