Strategic Account Manager – Home Health

Essity

Strategic Account Manager at Essity developing relationships and business strategies for Home Health Care accounts. Implementing plans to promote brand awareness and secure profitable business across Canada.

Posted 5/14/2026full-timeRemote • 🇨🇦 CanadaSeniorLeadWebsite

About the role

Key responsibilities & impact

Develop and maintain strategic business relationships with major accounts to promote brand awareness and secure profitable business for Self Pay channel including: Home Healthcare, Retirement Living and Community markets
Develop and execute business plans and monitor customer results to meet/exceed sales targets
Serve as the primary contact for all products and services and create demand for Essity solutions by raising the company profile with assigned strategic partners
Frequently analyze customer information to discover and manage business risks and opportunities
Recommend products and services (value proposition) that fit well with client’s business needs
Under the direction & collaboration with the National Manager, support contract negotiations including terms and conditions, product offers and pricing in line with overall product and pricing strategies
Generate knowledge on market development/customer needs and competitor activities and distribute to internal stakeholders; collaborate with Marketing to identify objections and create counter strategies to assist sales teams
Collaborate with the Regional Sales Directors to ensure channel growth and opportunities are obtained to achieve regional sales and targets and provide on-going support to the regions
Maintain data in sales systems (CRM)

Requirements

What you’ll need

7-10 years relevant experience
Key account management experience
Strategic thinking and advanced negotiation skills
Solid understanding of the Home Health Care (self pay) market
Understanding of customer needs and KPI’s
Ability to develop clear plans and tactics to support the strategy
Strong effective presentation and communication skills
Understanding of key performance metrics of market share
Financial acumen, understanding of P&L’s, ability to forecast
Basic E-Commerce knowledge
Excellent aptitude & attitude for teamwork
Good knowledge of Microsoft Office suite (Excel, Word, Power Point, Outlook)
Fluent English, Bi-Lingual (EN/FR) is an asset.

Benefits

Comp & perks

Competitive annual salary + sales incentive bonus + benefits
Collaborative and Caring Culture
Empowerment & Engaged People
Work with Impact and A Powerful Purpose
Individual Learning & Career Growth
Health & Safety Priority
Sustainable Value Together
Innovation
Sustainable Working Life
Competitive Total Rewards

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

key account managementstrategic thinkingadvanced negotiationfinancial acumenP&L understandingforecastingE-Commerce knowledgecustomer needs analysisKPI understandingmarket share metrics

Soft Skills

presentation skillscommunication skillsteamworkstrategic planningtactical development