Inside Sales Representative, Mid-Atlantic Region

Esri

Inside Sales Representative responsible for sales and customer relationships at Standard Process. Focused on driving revenue with HCP engagement via phone and email in a remote setting.

Posted 5/20/2026full-timeRemote • Maryland, Massachusetts, North Carolina, Pennsylvania, South Carolina, Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Drive sales in their respective district under the direction of the District Sales Manager
Provide product information to customers and utilize the company selling process to close sales
Develop new leads and communicate with current customers through needs analysis
Achieve goals through reaching the required number of outbound calls, emails, and other designated touch points daily
Meet and exceed assigned sales revenue and account contact goals for the territory
Develop professional sales relationships with HCPs via phone and email
Manage a large volume of inbound and outbound calls and emails daily to support customers
Process customer orders via phone/email
Utilize professional communication skills with external customers and internal departments
Keep up with Standard Process product and service information and updates
Explain and demonstrate features of products and services
Convert pre-qualified leads and generate new business with existing customers
Promote excellence by providing superior service to customers
Handle customer inquiries (product questions, costs, shipping/tracking, etc.) as they occur
Assist field sales organization on sales related activities as needed
Maintain a database of customers and leads; log and record all communication and opportunities in CRM tool
Organize and prioritize customer follow up calls
Learn industry, product, market segments, and appropriate tools to grow customers
Partner with Sales, Customer Care, Analytics, Marketing, and Finance as needed to advance the sales process
Utilize analytics and market intelligence to make confident and strategic decisions to drive business growth
Travel to regional or national tradeshows and conferences to represent Standard Process in the exhibitor booth

Requirements

What you’ll need

Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field
2+ years of experience in inside sales, account management, or customer support
Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred
Experience using Customer Relationship Management (CRM) software is a plus
Excellent communication skills both verbal and written
Results driven individual with strong desire to succeed, high energy, self-starter
Strong commitment to customer service and product descriptive skills
Strong organizational and time management skills
Adaptable, professional, courteous, and motivated
Knowledge of commonly used terms in the supplement industry
Ability to multitask and work in a fast and changing environment
Must work well individually and as a member of a team
Willingness to learn new skills and actively participate in professional development
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM
Strong internet research skills required

Benefits

Comp & perks

Competitive salary and annual incentive program
Comprehensive health care and flexible benefit plan, including pet insurance
Company-matched 401(k) plan
Profit sharing plan
Platinum WELCOA award-winning wellness program, including:
Daily fitness classes
Free life coaching services
$450 monthly Standard Process supplement allowance
Paid time off
Educational assistance
Company hosted outings and events
Strong community involvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inside salesaccount managementcustomer supportconsultative phone salesprospectingcold callingcustomer relationship management (CRM)Microsoft Officesales and marketing softwareinternet research

Soft Skills

communication skillsresults drivencustomer serviceorganizational skillstime managementadaptabilityprofessionalismcourtesymotivationteamwork