Senior Product Engineer – Web Services

Esri

Senior Product Engineer guiding backend services evolution for ArcGIS applications. Focusing on reliability, scalability, and customer impact in a product-focused role.

Posted 5/12/2026full-timeRemote • California, Virginia • 🇺🇸 United StatesSenior💰 $93,600 - $159,328 per yearWebsite

Tech Stack

Tools & technologies

CloudPython

About the role

Key responsibilities & impact

Own the end‑to‑end evolution, quality, and customer impact of one or more ArcGIS web services, including enhancements, defects, reliability improvements, and technical investments
Serve as the primary product decision‑maker for assigned services, balancing customer needs, platform health, and long‑term sustainability
Define and act on service goals, success metrics, and quality standards, using telemetry and customer feedback to guide prioritization and investment
Maintain and prioritize a comprehensive product backlog, making informed tradeoffs across features, defects, technical debt, and operational work
Own service contracts, API behavior, versioning, and backward compatibility, evaluating downstream impact across the ArcGIS ecosystem
Champion operational excellence, advocating for reliability, performance, scalability, and observability best practices
Influence product direction and multiply impact through cross‑team collaboration, mentorship, and shared standards
Validate and triage enhancement and defect requests in collaboration with Esri Support Services

Requirements

What you’ll need

5+ years of experience in a product-focused role such as Product Engineer, Technical Product Owner, Product Manager, or similar
Strong experience working in Agile software development environments
Deep familiarity with web services and APIs, including RESTful services, service contracts, versioning, and backward compatibility
Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs)
Working knowledge of cloud-native service fundamentals, including availability, performance, monitoring, and operational concerns
Excellent written and verbal communication skills, with the ability to convey complex concepts to both technical and non‑technical audiences
Proven ability to operate with high autonomy while collaborating effectively across teams
Bachelor’s degree in Computer Science, GIS, Information Science, or another related field

Benefits

Comp & perks

medical, dental, vision, basic and supplemental life insurance for employees (and their families)
401(k) and profit-sharing programs
minimum accrual of 80 hours of vacation leave
twelve paid holidays throughout the calendar year
opportunities for personal and professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile software developmentweb servicesAPIsRESTful servicesservice contractsversioningbackward compatibilitycloud-native service fundamentalsoperational excellencetelemetry

Soft Skills

communication skillscollaborationmentorshipautonomyinfluenceprioritizationcustomer focusdecision-makingtradeoff analysisadvocacy