Registered Nurse, Part-Time, Bilingual (Spanish/English)
Esri
part-time
Posted on:
Location Type: Remote
Location: Alaska • District of Columbia • United States
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About the role
- Track and respond to calls for a multi-state nurse triage telephone service, including receiving inbound patient calls and placing outbound calls, while utilizing Schmitt-Thompson telephone triage protocols to accurately document patient interactions within client EHR systems and/or the Call 4 Health platform.
- Provide clinical assessments based on established protocols and triage patients via telephone or patient portals.
- Perform administrative and clinical support tasks, including medication prescription refills per established protocols, notifying providers of critical results, and coordinating follow-up care after hospital discharge or surgical procedures.
- Facilitate referrals and collaborate on prior authorization requests requiring clinical consultation.
- Assist with inquiries from external agencies such as hospitals, nursing homes, funeral homes, and Departments of Labor or Motor Vehicles.
- Participate in Remote Patient Monitoring (RPM) programs by reviewing patient vital signs and providing education related to chronic disease management, including diabetes, hypertension, and COPD.
- Screen and qualify patients for clinical trials, conduct follow-up outreach, and provide patient education as required.
- Perform additional duties as assigned to support the healthcare team and enhance patient care delivery.
Requirements
- Associate’s or Bachelor’s Degree in Nursing
- Minimum of 2–4 years of full-time clinical experience as a Registered Nurse, preferably in areas such as Emergency Room/Urgent Care, Adult or Pediatric Care, OB/GYN, Orthopedics, Ambulatory Care, Home Health, or ICU
- Prior telephone triage experience using electronic triage systems and experience with at least two different Electronic Health Record (EHR) platforms
- Active, unencumbered Enhanced Nurse Licensure Compact (eNLC) license required
- Additional non-compact state licensure is considered an asset
- Candidates must be willing to obtain additional state licenses as requested by the company.
Benefits
- Reasonable accommodations for applicants with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical assessmentstelephone triagemedication prescription refillspatient educationchronic disease managementscreening for clinical trialspatient outreachfollow-up care coordinationvital signs reviewadministrative support tasks
Soft Skills
collaborationcommunicationpatient care deliveryinquiry handlingproblem-solvingorganizational skillscritical thinkingadaptabilityteamworkattention to detail
Certifications
Associate’s Degree in NursingBachelor’s Degree in NursingRegistered Nurse (RN) licenseEnhanced Nurse Licensure Compact (eNLC) license