Weekend Registered Nurse, Bilingual (Spanish/English) Preferred, Part-Time
Esri
part-time
Posted on:
Location Type: Remote
Location: Arizona • Florida • United States
Visit company websiteExplore more
About the role
- Track and respond to calls for a multi-state nurse triage telephone service, including receiving inbound patient calls and placing outbound calls, while utilizing Schmitt-Thompson telephone triage protocols to accurately document patient interactions within client EHR systems and/or the Call 4 Health platform.
- Provide clinical assessments based on established protocols and triage patients via telephone or patient portals.
- Perform administrative and clinical support tasks, including medication prescription refills per established protocols, notifying providers of critical results, and coordinating follow-up care after hospital discharge or surgical procedures.
- Facilitate referrals and collaborate on prior authorization requests requiring clinical consultation.
- Assist with inquiries from external agencies such as hospitals, nursing homes, funeral homes, and Departments of Labor or Motor Vehicles.
- Participate in Remote Patient Monitoring (RPM) programs by reviewing patient vital signs and providing education related to chronic disease management, including diabetes, hypertension, and COPD.
- Screen and qualify patients for clinical trials, conduct follow-up outreach, and provide patient education as required.
- Perform additional duties as assigned to support the healthcare team and enhance patient care delivery.
Requirements
- Associate’s or Bachelor’s Degree in Nursing
- Minimum of 2–4 years of full-time clinical experience as a Registered Nurse, preferably in areas such as Emergency Room/Urgent Care, Adult or Pediatric Care, OB/GYN, Orthopedics, Ambulatory Care, Home Health, or ICU.
- Prior telephone triage experience using electronic triage systems and experience with at least two different Electronic Health Record (EHR) platforms.
- Active, unencumbered Enhanced Nurse Licensure Compact (eNLC) license required.
- Additional non-compact state licensure is considered an asset.
- Candidates must be willing to obtain additional state licenses as requested by the company.
- Proven ability to collaborate effectively with peers, cross-functional teams, and leadership.
- Willingness to step into leadership when needed, motivate colleagues, and share knowledge to enhance team performance.
- Strong empathy, patience, and active listening skills to effectively address patient needs.
- Excellent attention to detail in documentation, including correct grammar, spelling, and medical terminology.
- Highly organized, with the ability to manage and accurately document a minimum of four calls per hour during peak times.
Benefits
- Reasonable accommodations available for applicants with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical assessmentstelephone triagemedication prescription refillspatient educationchronic disease managementscreening for clinical trialsdocumentationEHR systemsRemote Patient Monitoring (RPM)patient portals
Soft Skills
collaborationleadershipempathypatienceactive listeningattention to detailorganizationmotivationteam performancecommunication
Certifications
Associate’s Degree in NursingBachelor’s Degree in NursingEnhanced Nurse Licensure Compact (eNLC) license