Customer Billing Specialist
EspriGas
full-time
Posted on:
Location Type: Hybrid
Location: College Station • Texas • United States
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Tech Stack
About the role
- Analyze and resolve incoming customer requests involving invoice disputes, billing concerns, and credit inquiries.
- Complete account reconciliations for third-party systems.
- Collaborate with supply partners to correct inaccurate invoices.
- Establish relationships with supply partner billing personnel to resolve outstanding issues.
- Identify recurring issues and suggest process improvements to enhance billing efficiency and customer satisfaction.
- Perform cylinder audits to verify rental balances and ensure billing accuracy.
- Identify process improvements to enhance efficiency and accuracy.
- Assist with special or cross-functional projects, tasks, and initiatives as assigned.
Requirements
- Undergraduate degree in business, accounting, or finance preferred.
- 3+ years of experience in a billing or related role required.
- Familiarity with ERP or CRM systems - MS Business Central and Salesforce strongly preferred.
- Customer Service experience is a plus.
Benefits
- Health benefits with coverage on day one.
- Robust paid leave following the birth or adoption of a child.
- Hybrid and remote environments allow for collaboration, creativity, and some quiet time to focus.
- Professional development, certification, and learning resources to invest in every team member.
- Wellness programs offering access to free counseling and health and wellness programs.
- Competitive compensation because we are looking for top talent.
- A growth environment where creative thought drives limitless potential.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account reconciliationsinvoice dispute resolutionbilling accuracyprocess improvementscylinder audits
Soft skills
customer servicecollaborationrelationship buildingproblem solvingcommunication