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About the role
Key responsibilities & impact- Define and execute a long-term marketplace strategy aligned with Espresa’s overall product and business goals
- Develop a clear point of view on assortment, curation, and merchandising that reflects Espresa’s wellness philosophy
- Establish the marketplace as a differentiator for Espresa — something prospective clients see as evidence of platform quality and innovation
- Source, negotiate, and manage strategic vendor relationships across wellness, retail, services, experiences, and more
- Build a partner ecosystem where vendors see Espresa as a high-quality distribution channel that delivers meaningful engagement and revenue
- Develop exclusive promotions, preferred partnerships, and long-term commercial agreements that create competitive advantage
- Own marketplace revenue, margin, and contribution to overall company financial performance
- Establish a clear path to sustainable fintech revenue, targeting approximately 10% gross margin over time
- Define, track, and report on key performance metrics; continuously optimize economics across the partner and employee ecosystem
- Partner with internal teams to drive automation across vendor onboarding, catalog management, fulfillment, reporting, and reconciliation
- Ensure that operational complexity does not scale linearly with marketplace growth
- Build processes, systems, and team structures that allow the marketplace to expand efficiently
- Serve as the internal champion for marketplace priorities, influencing product investment decisions and roadmap
- Align stakeholders across Product, Engineering, CS, Marketing, Sales, and Finance around marketplace goals
- Build and lead a high-performing marketplace team, including a senior operational hire and existing operational staff
Requirements
What you’ll need- 8+ years of experience in marketplace, platform, or two-sided business models — ideally including vendor/partner management and P&L ownership
- Demonstrated success building and scaling a marketplace or curated product ecosystem
- Strong commercial instincts with the ability to structure and negotiate partnership agreements
- Deep understanding of marketplace economics, unit economics, and fintech or payment-adjacent revenue models
- Excellent cross-functional collaborator who can influence without authority and drive alignment at the executive level
- Strong merchandising taste and the ability to make clear curatorial decisions about what belongs in the marketplace and what does not
- Comfortable going into operational detail while maintaining strategic perspective
- Experience in HR tech, benefits, wellness, or consumer platforms is a plus.
Benefits
Comp & perks- Espresa offers a comprehensive benefits package that is competitive with Silicon Valley/Bay Area employers, including health, retirement, a Lifestyle Spending Account, generous PTO, and more.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marketplace strategyvendor managementP&L ownershipmarketplace economicsunit economicsfintech revenue modelsnegotiationcurationmerchandisingperformance metrics
Soft Skills
cross-functional collaborationinfluence without authoritystrategic perspectivecommercial instinctsleadershipteam buildingoperational detail orientationstakeholder alignmentdecision makingproblem solving