Care Manager
Esperanza Health Centers
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $63,000 - $78,000 per year
About the role
- Coordinates screening and providing intervention of patients with identified complex chronic care needs
- Acts as a connector between patient needs and resources provided by the care management program
- Provides guidance and leadership through the care management program to Esperanza’s care teams
- Ensures patients receive the best possible care
- Identifies, tracks and manages care for the highest risk patients using electronic medical records
- Conducts initial care coordination screening eligibility and performs comprehensive risk assessments
- Manages a caseload of 62 patients
- Oversees development and implementation of integrated patient care plans
- Supports care managers and primary care teams
- Ongoing clinical assessment, monitoring and follow up for high-risk patients
- Performs medication review and reconciliation
- Oversees transitions of care process
- Participates in evaluation of care management programs including running data reports
- Collaborates in the selection, development and maintenance of patient education materials
Requirements
- Master’s level behavioral health (e.g., MSW) degree
- Must have IL licensure (e.g., LSW, LPC)
- 1-3 years’ experience in disease management or case management
- Experience working with medically and behaviorally complex patients preferred
- Experience working with children who receive special education preferred
- Ability to speak, read and comprehend English and Spanish
- Displays strong time management and organizational skills in a high intensity work environment
- Knowledge of quality improvement skills preferred
- Experience working in healthcare and/or a primary care setting preferred
- Flexibility to work evenings and/or weekends, if necessary
- Must be able to work on-site as needed
- Proficient in Electronic Health Record, Microsoft Word and Excel
- Exceptional organizational and interpersonal skills, with attention to detail required; strong oral/written communication skills is a must
Benefits
- BCBS Medical PPO Plans
- Ameritas Dental
- Eye Med Vision
- Tuition Reimbursement up to $5,000 per year
- 10 Paid Holidays
- 21 Days of Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
care coordinationrisk assessmentmedication reviewpatient care plan developmentdata reportingdisease managementcase managementquality improvement
Soft Skills
time managementorganizational skillsinterpersonal skillscommunication skillsattention to detail
Certifications
Master’s level behavioral health degreeIL licensure (LSW, LPC)