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ESN

Community Manager

ESN

Community Manager for The Quality Group managing French-language social media accounts. Supporting community management and content moderation across multiple channels.

Posted 6/18/2026full-timeRemote • 🇩🇪 GermanyJuniorWebsite

About the role

Key responsibilities & impact
  • You primarily manage our French-language social media accounts and additionally support community management across our other channels
  • You moderate comments, messages, and community feedback on Instagram, TikTok, Facebook, and YouTube
  • You work independently and reliably according to a mutually agreed-upon roster
  • You possess strong judgment, which you bring to content moderation and generating feedback
  • You are willing to work on weekends and public holidays as part of the shift schedule

Requirements

What you’ll need
  • You speak French at a native level and have very good to fluent written and spoken German skills. English skills are a plus
  • You are ideally based in Germany
  • You bring at least one year of professional experience in an empathetic, customer-oriented environment (e.g., customer service, social media marketing, or community management)
  • You share our passion for offering our customers the best products and the best service
  • You are curious and truly enjoy actively fostering our community
  • You stand out for your high degree of personal responsibility, reliability, and accuracy
  • You have basic knowledge of Microsoft Excel and also enjoy working flexibly from your smartphone

Benefits

Comp & perks
  • Flexible working hours and remote work options
  • Attractive employee discounts
  • Subsidy for the E-gym Wellpass
  • Workation
  • Corporate benefits
  • 28 days vacation/year
  • and much more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
social media managementcontent moderationcommunity managementcustomer servicesocial media marketingMicrosoft Excel
Soft Skills
strong judgmentempathycustomer-orientedpersonal responsibilityreliabilityaccuracycuriosityflexibility