ESM INSITE

Advocate

• Assisting and educating employers with managing their Workers’ Compensation claims
• Engage with claims examiners to ensure best practices for optimal results
• Analyzing loss runs and claim handler status reports
• Strategizing and negotiating to move cases to resolution
• Documenting results, trends and outcomes
• Creating professional deliverables via Salesforce
• Analysis of Experience Rating Forms
• Calculating X-Mod forecasts
• Knowledge of the basis for WCIRB recalculation opportunities
• Daily interaction with multiple employers, claim examiners and insurance brokers
• Strict organizational ability to set and adhere to tight diaries
• Consistent follow up and report scheduling
• Leading and facilitating in-person or telephonic claims reviews
• Interpreting and summarizing data for employers

Workers Compensation Claims Management Advocate