eSkillz

IT Project Manager, Business Systems Analyst

eSkillz

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Lead structured requirements discovery efforts, including stakeholder interviews, workshops, and working sessions, to elicit functional, non-functional, and reporting requirements.
  • Lead the end-to-end selection and implementation of new platforms to replace legacy systems, including requirements documentation and gathering, business process mapping, vendor evaluation, data migration planning, testing and validation, and post-launch optimization.
  • Develop business cases, cost/benefit analyses, and implementation recommendations to support platform selection, prioritization, and executive decision-making.
  • Exercise sound judgment in balancing speed, cost, risk, and long-term maintainability when evaluating systems and vendors.
  • Partner closely with stakeholders across services, sales, finance, and leadership to ensure system workflows support real-world consulting processes and reporting needs.
  • Serve as the primary liaison between internal teams and external vendors to ensure effective communication, timely delivery, and successful outcomes.
  • Coordinate and support integrations between the new platforms and other core business systems (e.g., CRM, financial).
  • Provide ongoing ownership and coordination for key enterprise SaaS platforms, including user administration, licensing, configuration changes, enhancements, and general system maintenance.
  • Manage vendor relationships, contracts, renewals, and usage in collaboration with IT leadership to ensure systems are scalable, cost-effective, and aligned with organizational goals.
  • Oversee system updates and enhancements, troubleshoot issues, and coordinate vendor support as needed.
  • Assist with ISO 27001 program activities related to IT systems, including controls documentation, evidence collection, and coordination with internal or external audits.
  • Document system configurations, integrations, and operational processes to support continuity and knowledge sharing.
  • Provide regular project updates, risks, and status reporting to senior management, and proactively recommend system or process improvements based on business needs and industry trends.

Requirements

  • Demonstrated experience leading IT or business systems projects, particularly SaaS platform selection and implementation.
  • Experience working with vendors through procurement, implementation, and ongoing support.
  • Demonstrated experience performing business analysis activities, including requirements elicitation, documentation, and validation across multiple stakeholder groups.
  • Strong experience translating ambiguous business needs into clear, actionable requirements, user stories, or functional/technical specifications and system-level solutions.
  • Experience in developing RFPs to solicit vendor bids.
  • Strong understanding of enterprise SaaS environments, user management, and system governance.
  • Proven ability to analyze complex business processes and identify opportunities for simplification, automation, and scalability.
  • Excellent communication and stakeholder management skills, especially in cross-functional environments.
  • Comfortable working independently in a lean IT organization.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Benefits
  • Comprehensive health coverage: medical, dental, and vision
  • Generous time off policy
  • 401k w/ match
  • Parental Leave
  • Flex day for volunteer work, mental health, or personal use
  • Telemedicine
  • Staff Recognition Program with rewards!
  • Employee Wellness
  • Employee Referral Bonuses
  • Professional Development Opportunities
  • Education Reimbursement Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
requirements discoverybusiness process mappingdata migration planningvendor evaluationcost/benefit analysissystem integrationuser administrationsystem maintenanceISO 27001business analysis
Soft skills
communicationstakeholder managementjudgmenttime managementindependenceprioritizationanalytical thinkingcollaborationproblem-solvingadaptability
Certifications
ISO 27001 certification