Senior Business Analyst

eSimplicity

Senior Business Analyst role at eSimplicity, managing Salesforce and business analysis for healthcare projects. Collaborating with multiple stakeholders and supporting government agencies.

Posted 5/15/2026full-timeRemote • Maryland • 🇺🇸 United StatesSenior💰 $118,200 - $145,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Migrate Atlassian tools to Salesforce to meet organizational requirements.
Keep Salesforce environment updated with the latest features and plugins.
Create and manage user accounts, groups, and permissions, ensuring proper access control and security compliance.
Design, develop, document, and maintain workflows, templates, custom fields, screens, and other configurations within Salesforce tools
Collaborate with stakeholders and cross-functional teams including IT, finance, operations, and senior management to align business needs with technology solutions.
Monitor system performance, troubleshoot issues, and optimize Atlassian applications for reliability and efficiency.
Identify operational, financial, and technological risks and opportunities for improvement.
Provide end-user support and training, including creating documentation and conducting training sessions.
Integrate Atlassian tools with other systems.
Stay current with Atlassian product updates, features, and best practices, recommending improvements and upgrades.
Work with vendors and support teams to resolve technical issues and manage system upgrades and migrations.
Collaborate with teams to identify and understand their needs and translate them into Salesforce workflows.
Develop and present reports, dashboards, and insights to stakeholders and senior leadership.
Analyze and document business processes end-to-end to identify risks and opportunities for efficiency improvements.
Build a trusting, open, and communicative relationship with clients and stakeholders.

Requirements

What you’ll need

All candidates must pass public trust clearance through the U.S. Federal Government.
A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.
7-10 years of experience in business analysis.
Experience as a Salesforce Systems Administrator or similar role.
Experience working on large-scale projects and handling day-to-day operational requests is often expected.
Strong understanding of Salesforce workflows, permissions, notification schemes, screens schemes, plug-ins, etc.
Proficiency in data analysis tools and techniques, such as SQL and Microsoft Excel.
Proficiency in agile process and agile management/documentation tools (ex: JIRA, Confluence,)
Familiarity with system analysis, process modeling, dashboard creation, and software maintenance.
Competency in using visualization tools (ex: Visio, Lucid) to create meaningful systems diagrams and business logic documentation.
Critical thinking, problem-solving, analytical thinking, and decision-making abilities.
Collaboration and relationship-building skills to work with various stakeholders.
Ability to multitask, work under pressure, resolve gaps, adapt to change in priorities, manage time efficiently, and negotiate with stakeholders.
Willingness to take initiative and foster innovation within the team.

Benefits

Comp & perks

medical, dental, and vision coverage
401(k) retirement benefits
paid time off
paid holidays
life and disability insurance
additional wellness and employee support programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceAtlassian toolsSQLdata analysisagile processprocess modelingdashboard creationvisualization toolssystem analysisbusiness analysis

Soft Skills

critical thinkingproblem-solvinganalytical thinkingdecision-makingcollaborationrelationship-buildingmultitaskingtime managementadaptabilityinitiative