Sales Operations Analyst

ESA - Electronic Security Association

Sales Operations Analyst improving reporting, forecasting, CRM, and sales processes for ADI Global Distribution’s security technology business. Delivering data-driven insights to support global commercial growth.

Posted 9/3/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $31 - $53 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and problem-solving abilities to interpret sales and operational data, while effectively communicating findings. Proficient in utilizing reporting tools and CRM systems to enhance sales effectiveness and operational efficiency.

Highest-signal resume keywords

Sales Operations ExperienceData Analysis and ReportingMicrosoft Excel ProficiencySalesforce CRM ExperienceBusiness Intelligence Tools Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSales ReportingForecastingKPI DevelopmentRoot Cause AnalysisProcess ImprovementTerritory ManagementSales Performance AnalysisData Quality ManagementOperational Support

Soft Skills

Analytical SkillsProblem-Solving SkillsAttention to DetailOrganizational SkillsEffective Communication

Tools & Technologies

SalesforcePower BITableauSQLSnowflake

Industry Keywords

Sales EffectivenessRevenue OperationsB2B SalesCommercial SalesDistribution Sales

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Partner with sales teams to provide reporting, analysis, and operational support that improves sales effectiveness
Prepare, analyze, and interpret sales and operational data using internal and external sources
Identify trends, data discrepancies, and process gaps, and provide recommendations
Maintain and support sales reporting tools, dashboards, KPIs, and data sources
Assist in developing reports and analyses related to sales performance, customer trends, pipeline activity, and product performance
Support forecasting, territory planning, account assignment, and target-setting activities
Contribute to CRM, reporting, and process improvement projects through requirements gathering, testing, documentation, and user support
Investigate routine business and system issues, perform root cause analysis, and recommend solutions
Provide analytical support for business initiatives and special projects
Assist with training, documentation, and user adoption of sales processes, reporting tools, and CRM capabilities
Maintain data quality standards and support operational efficiency and reporting accuracy

Requirements

What you’ll need

2-5 years of experience in Sales Operations, Business Analysis, Revenue Operations, or a comparable analytical role
Strong analytical and problem-solving skills with the ability to interpret data and communicate findings effectively
Experience utilizing Microsoft Excel and business intelligence tools to analyze data and create reporting solutions
Strong attention to detail and organizational skills
Ability to manage multiple priorities
Effective communication and collaboration skills with the ability to work across functional teams
Experience working with Salesforce or similar CRM platforms valued
Familiarity with Power BI, Tableau, SQL, Snowflake, or other reporting and analytics tools valued
Understanding of sales operations processes, reporting, forecasting, or territory management valued
Experience supporting commercial, distribution, technology, or B2B sales organizations valued
Experience working with geographically dispersed teams and stakeholders valued
This position is not eligible for US visa sponsorship

Benefits

Comp & perks

Life and health insurance
Life assistance program
Accidental death and dismemberment insurance
Disability insurance
401k Plan
Vacation and holidays