Senior Account Manager

ESA - Electronic Security Association

Regional Datacom Specialist focusing on business development and account management within ADI's Datacom Team. Responsible for product sales and ensuring customer satisfaction through strategic engagement.

Posted 5/23/2026full-timeWoburn • Massachusetts • 🇺🇸 United StatesSenior💰 $65,173 - $110,971 per yearWebsite

About the role

Key responsibilities & impact

Identify, develop, and cultivate new business opportunities, maximizing ADI presence and market share in designated accounts and territory.
Maintain and grow existing key customer relationships, define and execute sales and growth strategy, while aligning with critical sales business objectives
Actively engage with Datacom Vendors to develop a regional go-to-market strategy
Prepare and conduct presentations on ADI's Datacom products and services to existing and prospective customers, delivering a value proposition that focuses on the features and benefits as they relate to customer needs
Manage all aspects of engagements with existing and new customers for our Datacom Team
Act as an escalation point and advocate for critical customer issues, ensuring customer satisfaction and client retention
Support the regional sales team as Datacom subject matter expert, demonstrating market knowledge and competitive knowledge opportunities
Drive continuous improvement and lead change in a premiere Sales Organization

Requirements

What you’ll need

3- 5+ years of experience in Datacom industry experience specifically Networking Cabling Infrastructure Solution
Possess and maintain a valid driver's license and satisfactory driving record
Must live within the territory of Woburn, and Canton, Massachusetts.
Exceptional customer service and relationship-building skills

Benefits

Comp & perks

Life and health insurance
Life assistance program
Tuition Reimbursement
Retirement plan (Immediate eligibility for 401K)
Vacation & holidays. (Enjoy a great work-life balance!)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Networking Cabling Infrastructure SolutionSales strategy developmentPresentation skillsCustomer engagementMarket analysisValue proposition developmentCustomer satisfaction managementClient retention strategiesContinuous improvementChange management

Soft Skills

Customer serviceRelationship buildingCommunicationAdvocacyCollaborationProblem-solvingLeadershipNegotiationStrategic thinkingInterpersonal skills

Certifications

Valid driver's license