
Sales Support Director
ESA - Electronic Security Association
full-time
Posted on:
Location Type: Hybrid
Location: Golden Valley • Minnesota • United States
Visit company websiteExplore more
Salary
💰 $168,200 - $250,940 per year
Job Level
Tech Stack
About the role
- Provide overall leadership and direction for global Sales Administration functions
- Build a high-performing, customer-focused organization through talent development, coaching, and succession planning
- Partner closely with Sales Leadership, Finance, Legal, IT, and Marketing to ensure alignment and execution
- Provide leadership oversight for global CRM (Salesforce) and CPQ strategy, adoption, and continuous improvement.
- Champion platform hygiene, customer and account data integrity, and operational rigor.
- Lead AI initiatives across the Sales Ops technology stack, acting as the AI Champion for Sales Operations.
- Partner with IT and business stakeholders on solution design, rollout, and governance.
- Provide leadership and governance for global sales compensation administration and design.
- Drive modernization efforts, including reducing manual processes and improving real‑time reporting and insights.
- Oversee compensation curve management, quota design inputs, and long‑term incentive system roadmap development.
- Oversee sales enablement platforms and processes, including training, tool adoption, and content management.
- Drive adoption of standardized sales methodologies and CRM rigor.
- Partner closely with Marketing and regional Sales leadership to improve effectiveness and consistency.
- Oversee customer programs, rebates, trade programs, and special pricing administration.
- Lead change management efforts tied to technology transformation and sunset of legacy processes.
- Ensure effective operating models between Sales Ops, Pricing, and Finance.
- Drive ownership mindset and accountability within the function.
- Lead global sales and channel data strategy, including POS, inventory, insights, and analytics.
- Oversee Snowflake migration, Tableau integrations, and advanced reporting capabilities.
Requirements
- 10+ years of progressive experience in Sales Operations, Commercial Excellence, or related functions
- 5+ years of people leadership experience managing multi‑disciplinary teams
- Deep experience with CRM (Salesforce), sales analytics, and compensation operations
- Proven ability to lead large, complex, cross‑functional initiatives
- Strong executive communication and stakeholder management skills
Benefits
- Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales OperationsSales AnalyticsCompensation OperationsCRMAI InitiativesData IntegrityReal-time ReportingChange ManagementSales MethodologiesQuota Design
Soft Skills
LeadershipCoachingTalent DevelopmentStakeholder ManagementExecutive CommunicationAccountabilityCustomer FocusCollaborationOrganizational SkillsProblem Solving