ESA - Electronic Security Association

Sales Support Director

ESA - Electronic Security Association

full-time

Posted on:

Location Type: Hybrid

Location: Golden ValleyMinnesotaUnited States

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Salary

💰 $168,200 - $250,940 per year

Job Level

Tech Stack

About the role

  • Provide overall leadership and direction for global Sales Administration functions
  • Build a high-performing, customer-focused organization through talent development, coaching, and succession planning
  • Partner closely with Sales Leadership, Finance, Legal, IT, and Marketing to ensure alignment and execution
  • Provide leadership oversight for global CRM (Salesforce) and CPQ strategy, adoption, and continuous improvement.
  • Champion platform hygiene, customer and account data integrity, and operational rigor.
  • Lead AI initiatives across the Sales Ops technology stack, acting as the AI Champion for Sales Operations.
  • Partner with IT and business stakeholders on solution design, rollout, and governance.
  • Provide leadership and governance for global sales compensation administration and design.
  • Drive modernization efforts, including reducing manual processes and improving real‑time reporting and insights.
  • Oversee compensation curve management, quota design inputs, and long‑term incentive system roadmap development.
  • Oversee sales enablement platforms and processes, including training, tool adoption, and content management.
  • Drive adoption of standardized sales methodologies and CRM rigor.
  • Partner closely with Marketing and regional Sales leadership to improve effectiveness and consistency.
  • Oversee customer programs, rebates, trade programs, and special pricing administration.
  • Lead change management efforts tied to technology transformation and sunset of legacy processes.
  • Ensure effective operating models between Sales Ops, Pricing, and Finance.
  • Drive ownership mindset and accountability within the function.
  • Lead global sales and channel data strategy, including POS, inventory, insights, and analytics.
  • Oversee Snowflake migration, Tableau integrations, and advanced reporting capabilities.

Requirements

  • 10+ years of progressive experience in Sales Operations, Commercial Excellence, or related functions
  • 5+ years of people leadership experience managing multi‑disciplinary teams
  • Deep experience with CRM (Salesforce), sales analytics, and compensation operations
  • Proven ability to lead large, complex, cross‑functional initiatives
  • Strong executive communication and stakeholder management skills
Benefits
  • Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales OperationsSales AnalyticsCompensation OperationsCRMAI InitiativesData IntegrityReal-time ReportingChange ManagementSales MethodologiesQuota Design
Soft Skills
LeadershipCoachingTalent DevelopmentStakeholder ManagementExecutive CommunicationAccountabilityCustomer FocusCollaborationOrganizational SkillsProblem Solving