ESA - Electronic Security Association

Director of UI/UX

ESA - Electronic Security Association

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • United States

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Salary

💰 $197,608 - $294,817 per year

Job Level

Lead

About the role

  • Define and execute a unified UI/UX strategy across Control4 and OvrC platforms, aligned with ADI’s strategic pillars of Experience, Innovation, and Execution.
  • Champion customer-centric design practices that address the unique needs of integrators and end users.
  • Oversee the modernization of Control4’s UI to enhance usability, personalization, and visual appeal.
  • Drive consistency and usability across OvrC’s growing feature set, including multi-site management, automation workflows, and mobile experiences.
  • Lead initiatives to sunset legacy tools and migrate dealer workflows into OvrC for a unified experience.
  • Build and mentor a high-performing team of UI/UX designers and researchers.
  • Implement scalable design systems and processes to support rapid development cycles and cross-platform consistency.
  • Expand end-customer research programs including NPS surveys, usability testing, and focus groups.
  • Leverage partner co-design panels and internal feedback loops to validate design decisions and improve feature adoption.
  • Partner with product managers, engineers, and marketing to translate business goals into compelling user experiences.
  • Collaborate with strategic partners to define holistic experience strategies and roadmap enhancements.

Requirements

  • 10+ years of experience in UI/UX design, with 5+ years in leadership roles.
  • Proven success designing complex platforms with multiple user personas (e.g., dealers, end customers).
  • Expertise in design tools (Figma, Sketch, Adobe XD) and prototyping platforms.
  • Deep Understanding of interoperability challenges, and mobile-first design.
  • Strong communication and stakeholder management skills.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
UI/UX designcustomer-centric designdesign systemsusability testingprototypingmobile-first designinteroperabilityfeature adoptionuser personas
Soft Skills
leadershipcommunicationstakeholder managementmentoringcollaboration