ESA - Electronic Security Association

Sales Engineer

ESA - Electronic Security Association

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Salary

💰 $86,280 - $146,920 per year

About the role

  • Collaborate closely with sales teams to boost productivity through proactive engagement, training sessions, on-site support, and consistent follow-up.
  • Accelerate new account onboarding with hands-on activities, training, and guidance to ensure rapid adoption and success in Control4 product sales.
  • Conduct on-site inspections, troubleshooting, and support for dealer projects as needed.
  • Deliver on-site and virtual training, project design consultations, programming assistance, and technical expertise to dealers.
  • Communicate effectively and collaborate with both technical integrators and business/executive-level stakeholders.
  • Maintain strong internal communication regarding customer opportunities, product feedback, and service needs.
  • Foster long-term customer satisfaction by building and nurturing relationships, proactively following up, and coordinating with internal resources to deliver timely sales and technical support.
  • Independently manage a dynamic schedule, prioritize tasks, and multitask effectively in a fast-paced, travel-heavy role.

Requirements

  • 5+ years of experience in a sales, customer-facing, or technical support role within the AV/integration industry
  • 4+ years of hands-on experience with Control4 and/or other home automation/control systems
  • Proven track record of delivering measurable business results (e.g., increased sales, successful project deployments, customer retention)
  • Strong system design skills combined with practical, hands-on installation and troubleshooting experience
  • Excellent problem-solving abilities and executive/client relationship management skills
  • Willingness to travel up to 75% (primarily regional, with occasional overnight stays)
  • Valid driver's license with a clean driving record.
Benefits
  • Resideo provides comprehensive benefits, including life and health insurance
  • life assistance program
  • accidental death and dismemberment insurance
  • disability insurance
  • 401k Plan
  • vacation & holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Control4home automation systemssystem designinstallationtroubleshootingproject designtechnical supportsalescustomer retentionbusiness results
Soft Skills
collaborationcommunicationproblem-solvingrelationship managementmultitaskingprioritizationcustomer satisfactiontrainingengagementfollow-up
Certifications
valid driver's license