Salary
💰 $80,420 - $152,145 per year
About the role
- Reporting to the Sales Engineer Manager, provide technical support to customers who purchase and install Snap One products
- Continuously educate customers on building robust automation projects, avoiding pitfalls, maximizing product capabilities, and driving revenue
- Work alongside sales teams to increase productivity through engagement, training, onsite support, and follow up
- Assist in onboarding new accounts through hands on activities to ensure successful ramp up with Control4 product sales
- Perform onsite inspection and support of consumer projects as needed
- Provide onsite support for training, project design, and more with dealers as needed
- Communicate and collaborate with both technical and business leaders
- Ensure continued customer satisfaction, build and maintain customer relationships and follow up to ensure sales support is received
- Multi-tasking and self-managing day-to-day scheduling
Requirements
- 5+ years’ experience in sales or customer facing role
- 4+ years’ experience with various control products
- Demonstrated track record of proven business results
- Demonstrated system design and hands on installation skills
- Problem-solver with strong client/executive relationship management abilities
- Willing to travel 75% of the time
- Active and clean driver’s license
- Control4 or PCNA certified (preferred)
- Advanced control4 training and certifications (preferred)