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Digital Customer Support Advisor
Erste GroupBerater:in für digitale Kundenbetreuung bei Sparkasse Niederösterreich. Unterstützung von Privatkund:innen in finanziellen Fragen mit modernen Kommunikationskanälen.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service within the banking sector, focusing on effective communication and innovative advisory tools to enhance the customer experience. Proven ability to identify customer needs and work collaboratively under pressure.
Highest-signal resume keywords
Customer Service ExperienceStrong Communication SkillsTeam PlayerAbility To Work Under PressureInterest In Innovation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Industry Keywords
Retail ClientsAdvisoryCustomer ExperienceBanking SectorSales
About the role
Key responsibilities & impact- Digital support and advisory for retail clients
- Identify customer needs and conduct efficient conversations
- Offer and sell products
- Share ideas to improve the customer experience
Requirements
What you’ll need- Experience in customer service within the banking sector
- Strong communication skills
- Team player with a sense of responsibility and ability to work under pressure
- Interest in innovation and modern advisory tools
Benefits
Comp & perks- Training and development opportunities to support your career path
- Flexible working hours with the option to work from home
- Family-friendly employer
- Supportive team environment