Principal Workday Engagement Manager

ERPA

Principal Workday Engagement Manager for ERPA, leading Workday projects and optimizing client relationships. Responsible for project delivery, customer satisfaction, and innovation in Workday services.

Posted 7/29/2026full-timeRemote • California • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Workday engagements, ensuring project delivery within scope, budget, and timelines while maintaining exceptional customer satisfaction. Proficient in resource management and adept at utilizing various project management tools to drive successful outcomes.

Highest-signal resume keywords

Workday EM/PM Certification6–9 Years Workday Ecosystem ExperienceLaunch Flex and Launch Express DeploymentsProject Management Using SmartsheetExcellent Verbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workday Methodology MasteryProject ManagementResource ManagementRisk MonitoringProject Health ReportingDeployment ManagementScope ManagementBudget ManagementCustomer GovernanceCompeting Priorities Management

Soft Skills

Organizational SkillsProactive ApproachTeam CollaborationIndependent WorkCustomer Alignment

Tools & Technologies

SmartsheetJIRAServiceNowSalesforce

Certifications & Qualifications

Workday EM/PM Certification

Industry Keywords

Workday EcosystemLaunch FlexLaunch ExpressPhase XOptimization EngagementsStatement of Work (SOW)Project MilestonesCustomer SatisfactionGovernanceRisk Profile

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)
Be the key connection between our consultants and the client
Lead multiple Workday engagements concurrently
Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
Gauge and report project health and monitor risks, issues, and escalations
Conduct status updates and manage weekly, monthly and quarterly customer governance.
Assist with work assignments & resource management for Launch Flex, Launch Express, Phase X, and AMS engagements
Ensure customer satisfaction remains exceptional and customers are referenceable

Requirements

What you’ll need

A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
6–9 years of experience in the Workday ecosystem (partner, Workday direct, or client-side)
Experience leading at least seven Launch Flex and Launch Express deployments to go-live
Experience managing and delivering across numerous simultaneous projects spanning Launch Flex, Launch Express, Phase X, and Optimization engagement types.
Demonstrates strong mastery across multiple Workday methodology approaches; can articulate the risk profile, structural differences, and client readiness requirements of each.
Prior experience managing projects utilizing Smartsheet and the ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
Must have excellent organizational skills and the ability to manage competing priorities
Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
Ability to travel up to 25%, as needed

Benefits

Comp & perks

Comprehensive healthcare benefits
Flexible work arrangements
Paid time off
Professional development opportunities
Employee engagement programs