Sales Manager – Sales Consultant, Online Lease Returns, BDC

Ernst Dello GmbH & Co. KG

Sales Manager managing leasing returns from the digital sales channel. Engaging customers nearing the end of their leasing period and offering follow-up deals.

Posted 6/9/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You actively process our lease returns from the online sales channel
You contact customers by phone and digitally whose lease term is ending, and actively guide them toward follow-up offers
You conduct needs assessments and prepare appropriate follow-up offers
You use specialized offer models for online sales
You consistently follow up on open offers and reminders
You structure and document all customer contacts in the system
You advise our customers with a sales-focused, closing-oriented approach
You hand over suitable customers to branches when more intensive support or a different offer model is appropriate
You work closely with online and branch sales teams as well as central units

Requirements

What you’ll need

Experience in sales, ideally in telephone or digital sales, is an advantage
Motivated career changers are also given the opportunity to succeed
High self-motivation and excellent self-organization
Enjoyment of fast, clear, and closing-oriented sales processes
Confident handling of price-sensitive customers who actively compare offers
Consistent work approach when handling new customer contacts daily
Good communication skills by phone and email and very good German language skills, both written and spoken
Digital affinity and confident use of CRM and sales systems
A good sense for when a customer is best served via online sales and when a handover to a branch is more appropriate

Benefits

Comp & perks

100% remote / home office - Your commitment is important, not where you perform it
30 days of vacation - Your rest is important to us
Bike leasing - We embrace mobility on two wheels
Employee discounts - Save on car purchases, in the parts shop, and through other corporate benefits
Comprehensive employee insurance benefits — for you and what matters to you
Employer-funded training and development opportunities - Grow beyond yourself

ATS Keywords

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Soft Skills

self-motivationself-organizationsales-focused approachclosing-oriented approachcommunication skillscustomer serviceneeds assessmentfollow-up skillsdigital saleshandling price-sensitive customers