Sales Manager – Sales Advisor, Online Lease Returns, BDC

Ernst Dello GmbH & Co. KG

Sales Manager for online leasing returns responsible for client interactions and follow-up offers at DELLO GRUPPE. Collaborating with both online and branch sales teams in Braunschweig serving customers effectively.

Posted 6/6/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

ATS Keywords

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Hard Skills

sales experiencetelephone salesdigital salescustomer needs assessmentoffer modelingcustomer interaction documentationsales closing techniquescustomer transfer processes

Soft Skills

self-motivationself-organizationresults-orientedcommunication skillsdisciplinecustomer serviceadaptability

Tools & Technologies

CRM systemssales systems

Industry Keywords

lease returnsonline salescustomer follow-upprice-conscious customers

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

You actively manage our lease returns from online sales
You initiate telephone and digital contact with customers whose leases are ending
You assess customer needs and create tailored follow-up offers
You use specific offer models designed for online sales
You consistently track open offers and follow-up reminders
You organize and document all customer interactions in the system
You advise customers with a strong focus on closing the sale
You transfer suitable customers to branches when more intensive support or a different offer model is appropriate
You work closely with online and branch sales as well as central departments

Requirements

What you’ll need

Experience in sales, ideally in telephone or digital sales, is an advantage
We also welcome motivated career changers
High self-motivation and excellent self-organization
Enjoyment of fast, clear, and results-oriented sales processes
Confident handling of price-conscious customers who actively compare offers
Consistent and disciplined approach to daily new customer contacts
Good communication skills on the phone and via email, and very good written and spoken German
Digital affinity and confident use of CRM and sales systems
A good sense for when a customer is best served through online sales and when a handover to a branch is more appropriate

Benefits

Comp & perks

100% remote work – Your performance matters, not your location
30 days' annual leave – Your rest is important to us
Bike leasing – We support mobility on two wheels
Employee discounts – Save on car purchases, in the parts shop, and through other corporate benefits
Strong employee insurance benefits – for you and what matters to you
Employer-funded training opportunities – develop and grow