Senior Infrastructure Administrator

ERNI

Senior Infrastructure Administrator managing SaaS operations platforms like Datadog and Azure DevOps at ERNI Philippines. Supporting and coaching users while ensuring SLA compliance and platform health.

Posted 6/19/2026contractMandaluyong • 🇵🇭 PhilippinesSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureITSMLinuxPython

About the role

Key responsibilities & impact

Administer and support the SaaS Operations platforms, including Datadog and Azure DevOps.
Manage platform access, permissions, and governance controls.
Monitor platform health and coordinate with vendors on incidents and service issues.
Resolve support requests and ensure SLA compliance.
Lead the Datadog Community of Practice and facilitate knowledge-sharing sessions.
Coach users on platform usage, integrations, and data hygiene standards.
Evaluate new platform capabilities and support proof-of-concept initiatives.
Build automations using Python, PowerShell, or Bash to reduce manual operational work.
Deploy and maintain automation solutions using Azure Functions.
Collaborate with infrastructure, application, and vendor teams to continuously improve platform operations.

Requirements

What you’ll need

Experience administering enterprise SaaS platforms such as Datadog, Azure DevOps, GitHub, or similar tools.
Strong knowledge of observability, monitoring, logging, and DevOps practices.
Experience supporting enterprise users in SLA-driven environments.
Strong scripting and automation skills using Python, PowerShell, or Bash.
Experience with Azure Functions, AWS Lambda, or similar serverless technologies.
Solid Windows, Linux, and networking fundamentals.
Experience with ITSM processes such as Incident, Problem, and Change Management.
Strong communication and stakeholder management skills.
Ability to coach users and promote platform best practices.
Azure, ITIL, or related certifications are a plus.

Benefits

Comp & perks

Career Stability: Enjoy a stable career path with ample project opportunities.
Skill Enhancement: Access free training and certifications.
Baby Basket: To welcome your newborn to the ERNI family.
Fruit Basket: Boost of vitamins during hospitalization.
Office Perks: Enjoy free snacks and coffee.
Free Training: Advance your skills through technical and non-technical training.
Challenging Projects: Engage in complex software projects across MedTech, Industry, Finance, and Transportation.
Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
Recognition and Advancement: Receive acknowledgment for your efforts and opportunities for promotion.
Open Communication: Experience transparency and value your input in our culture.
Hybrid Work Setup: Balance remote and in-person work for better work-life integration.
Connect and Celebrate: Participate in a variety of events including leisure, summer, family, social, and year-end gatherings.

ATS Keywords

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Hard Skills & Tools

PythonPowerShellBashAzure FunctionsAWS LambdaSaaS OperationsobservabilitymonitoringloggingITSM processes

Soft Skills

communicationstakeholder managementcoachingknowledge-sharingcollaboration

Certifications

AzureITIL