ERLPhase Power Technologies Ltd.

Data Scientist

• Through your own investigation, to become an expert in Relay marketplace pricing dynamics, using it to define how routes are priced.
• To build and maintain production models that inform the daily pricing decisions.
• To experiment and measure the impact of model improvements or pricing strategy changes.

Senior Data Scientist – Last Mile Pricing

Data Analyst

• Relay’s Last Mile network runs on couriers - tens of thousands of them, doing real work in the physical world every day.
• Whether each parcel gets delivered successfully depends on the decisions and behaviours of the courier on route.
• We're hiring for a Senior Data Analyst to own how Relay measures and improves courier excellence: how we shape what happens on the doorstep, and how we manage performance before and after that interaction.
• This role works with the whole of the Last Mile team and partners closely with data scientists, engineers and operators across the squad.
• There's a v1 of performance management already running; you'll own its evolution into something materially better.
• Your job is to make those trade-offs visible, model them, and find the levers that move the network in the right direction. You'll run the experiments, design the measurement, and quantify what actually works.
• The job now is to ensure it drives fleet quality - defining the right behaviours to measure, evaluating the interventions designed to help couriers shift those behaviours, and closing the loop so the framework continuously improves. You'll partner with product, ops and engineering across this work, with the analytics owned by you.
• Couriers are the end users of much of this work. You'll think about how performance and rewards are made transparent to them, and you'll run experiments to evaluate whether interventions are actually working for couriers and for Relay.

Senior Data Analyst – Last Mile

• Track forecast accuracy across all Network models: demand forecasts, shift planning forecasts, dimensions model, BPP inclusion models
• Surface model drift and performance issues before they impact operations - you're the early warning system
• Diagnose forecast errors by client, geography, day of week, and horizon, and quantify the CPP impact
• Build dashboards that make model performance transparent to the squad and stakeholders
• Set analytical direction for the Network squad: define what metrics matter, where to invest analytical effort
• Work with Data Scientists to build the business case for model improvements, whether that's new input signals, data quality fixes, or client-specific treatment
• Monitor how capacity matches demand across Sortation, Middle Mile, Last Mile, and track shift release effectiveness
• Translate model performance into business impact that stakeholders can act on

Lead Data Analyst – Network

Research Scientist

• Translate operational requirements into optimisation models across scheduling, assignment and pricing problems.
• Develop and evaluate solution approaches — drawing on knowledge of mathematical programming and meta-heuristics.
• Design and build algorithms, heuristics and solvers bespoke for the unique problems you formulate.
• Ensure your solutions are scalable and adaptable to our growing operation.
• Benchmark and evaluate the performance of your solutions
• Work closely with engineering to productionise your solutions into automated daily processes
• Work with analytics to monitor the daily performance of your solution, using this information to proactively evolve your solution to make better decisions.

Senior Data Scientist – Last Mile Pricing

Senior Data Analyst – Last Mile

Lead Data Analyst – Network

Senior Operational Research Scientist – Last Mile