Operations Support Specialist
ERIMAX Inc.
full-time
Posted on:
Location Type: Remote
Location: Maryland • United States
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About the role
- Develop and implement department-wide quality control measures
- Recommend new procedures for increasing the efficiency of day-to-day operations
- Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points
- Assist the operations manager in developing, planning, and coordinating operational activities
- Oversee inventory management practices and improve them when necessary
- Ensure that operations are in legal compliance with local and national regulations
- Generate reports, analyze data, and document processes
- Provide administrative support to staff as needed
- Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
- Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
- Create procedures and protocols (such as checklists) and distribute to staff
- Communicate and coordinate with employees (including executive operations team) and vendors
- Onboard and train new employees to ensure that they adhere to standard operating procedures
Requirements
- Proven organizational skills, including time management
- Project management experience
- Strong analytical and problem-solving skills
- Self-sufficiency and an ability to work with minimal supervision
- Strong verbal and written communication skills
- Attention to detail and the ability to handle multiple tasks and prioritize effectively
- Able to work independently and as part of a team
- Knowledge of Microsoft Suite, SharePoint, and Adobe
- Bachelor’s degree, equivalent experience in a related field, with two or more years of experience in an operational or similar role
- Proficiency with Microsoft Excel and other productivity applications and platforms
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality control measuresinventory managementdata analysisreport generationprocedures developmentoperational activities coordinationbudget adherenceproject managementproblem-solvingtime management
Soft Skills
organizational skillsanalytical skillsself-sufficiencyverbal communicationwritten communicationattention to detailmulti-taskingprioritizationteamworkindependence