Service Engineer
Eriez Europe
full-time
Posted on:
Location Type: Hybrid
Location: Cardiff • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £40,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Assembly
About the role
- Support customer base with service/commissioning visits predominantly in UK. Infrequent European travel required. Very rare Worldwide travel may also occur
- Carry out scheduled maintenance and other service activities including commissioning
- Conduct mechanical service work/mechanical fitting
- Software and hardware engineering processes
- Software programming (PLCs, SCADA/HMIs, variable speed drives, communications networks)
- Assist customers and internal personnel with technical questions
- Adhering to Safety Guidelines and policies set out by customers and Eriez
- Ensuring customer relationships are maintained and developed through high standards of service
- Following site visits, ensure reports are completed to a high standard to provide customers with site findings and recommendations
- Provide customers with remote assistance if necessary
Requirements
- Experience in a similar role
- Electronic and electrical experience
- Mechanical experience, such as reading drawings & assembly
- Ability to read electrical schematics
- A natural problem solver, with good customer service skills
- Able to communicate effectively at all levels
- Naturally focused - able to retain a clear view of the overall objective when working under pressure
- Worldwide travel to customers sites is an integral part of the role, so you must be comfortable with this
Benefits
- Annual salary of c. £40,000
- Private Healthcare (BUPA)
- Employer pension contributions of up to 6%
- Tech Scheme
- Cycle to Work Scheme
- 26 days annual leave
- Referral programme
- Discounted shopping vouchers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical service workmechanical fittingsoftware programmingPLCsSCADAHMIsvariable speed drivescommunications networksreading electrical schematicselectronic and electrical experience
Soft skills
problem solvingcustomer serviceeffective communicationfocus under pressurerelationship management