Inside Claims Representative I

Erie Insurance Group

Claims Representative managing liability and property claims under supervision for Erie Insurance. Evaluating and resolving coverage issues while ensuring compliance with state insurance laws.

Posted 5/21/2026full-timeColumbus • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $44,936 - $71,781 per yearWebsite

About the role

Key responsibilities & impact

Handles liability and property claims within designated authority under close supervision.
Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures.
Investigates and adjudicates claims ensuring compliance with appropriate statutory laws.
Verifies coverage, establishes and maintains reserves, and secures recorded statements.
Obtains additional information as required to determine liability and documents claim files.

Requirements

What you’ll need

High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required.
Bachelor’s or Associate’s degree preferred.
Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred.
Obtain appropriate licenses as required by state within 45 days of employment in the role.

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents.
Low contributions to medical and prescription premiums.
Pension plan for full-time employees.
401(k) with up to 4% contribution match.
Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development with a tuition reimbursement program for higher education and industry designations.
Company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours; dollar-for-dollar matching of your charitable gifts each year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingcoverage verificationliability investigationadjudicationstatutory compliancereserve establishmentdocumentation

Soft Skills

customer serviceproblem solvingattention to detail

Certifications

Introduction to Insurance (INTRO)Introduction to Claims (AIC 30)