Property Claims Specialist

Erie Insurance Group

Property Claims Specialist responsible for handling property claims for Erie Insurance. Conducting investigations, maintaining relationships, and ensuring compliance in a remote capacity.

Posted 5/7/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $79,191 - $126,500 per yearWebsite

About the role

Key responsibilities & impact

Establishes immediate contact with Policyholders and claimants.
Conducts extensive investigations into causes and origins of all major property claims.
Interviews insureds, claimants and others as required.
Inspects property damage, reviews information to prepare estimates, evaluates and makes recommendations regarding coverage of claims, determines liability and total value of claims and negotiates settlements.
Sets and maintains adequate reserves.
Exercises discretion and independent judgment in evaluating property damage in order to determine the extent of damage.
Determines liability and total value of claim, develops estimate and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder.
Determines value as they apply to the coverage.
Determines steps necessary to initiate investigation of a property loss.
Uses outside experts and attorneys as required.
Documents claim files and submits final report to file for closure.
Assigns and supervises the handling of property losses by independent adjusters when necessary.
Advises claims adjusters regarding handling of claims.
Conducts related training of field office claims personnel in the branch and at the Home Office.
Attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department.
Establishes and maintains relationships with local, state and regional organizations and agencies which are involved in related activities.
Acts as coordinator of the Catastrophe Team activities at catastrophe site.

Requirements

What you’ll need

High School Diploma or GED and five years of claims handling experience (up to two years of equivalent may be substituted); or Bachelor’s Degree and three years of claims handling experience, (up to two years of equivalent experience may be substituted.)
Working knowledge of Windows software required.
Successful completion of Introduction to Claims (AIC 30) and AIC 35 preferred.
Appropriate license as required by state.
Valid driver's license and good driving record required.

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents.
Low contributions to medical and prescription premiums.
Pension.
401(k) with up to 4% contribution match.
Paid time off.
Career development.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingproperty damage evaluationliability determinationnegotiationestimate developmentinvestigationdocumentationsupervisiontraining

Soft Skills

discretionindependent judgmentrelationship buildingcommunicationcoordination

Certifications

High School DiplomaGEDBachelor’s DegreeIntroduction to Claims (AIC 30)AIC 35state licensevalid driver's license