District Sales Manager

Erie Insurance Group

District Sales Manager handling sales agent recruitment and training for Erie Insurance. Managing customer relations and fostering agent performance in Youngstown, Ohio.

Posted 4/21/2026full-timeYoungstown • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $70,705 - $112,944 per yearWebsite

About the role

Key responsibilities & impact

Recruits, trains and guides assigned Agents in matters of sales, underwriting and re-underwriting, profitability, agency management and related matters.
Serves as a company representative in maintaining favorable Policyholder relationships.
Interacts with, supports, coaches and motivates Agents.
Recruits, presents and sells the ERIE Agency Career to prospective Agents and producers.
Selects, hires, trains, and develops new independent Agents to become self-supporting and viable company representatives.
Influences ERIE's independent Agents to sell ERIE products and services.
Provides training on products, underwriting, servicing and Agency operations.
Oversees the handling of Policyholder, Agent and claimant complaints and inquiries.
Works with branch manager to quickly address underperforming Agents, holding them accountable for minimum contractual performance.
Develops and maintains subject matter expertise of ERIE's commercial, personal, and life products, IT tools, and resources for sales.
Supports efforts to ensure that approved underwriting and technology tools, policies, plans and objectives are clearly understood and effectively managed throughout the district.
Serves as Agent's direct link to the company.
Acts as a field underwriter in inspecting and authorizing the binding of coverage on extraordinary property and casualty risks within binding authority limits.
Works with branch and home office staff to resolve Agent's sales and customer service problems.
Serves as the company's direct link to ERIE Agencies.
Provides our independent Agents with ongoing and timely communications regarding new initiatives and changes to current initiatives.
Implements customer service, marketing, sales and underwriting best practices at the Agency level.
Sponsors and manages all sales contests, promotions and incentives at the district and Agency level.
Serves as a licensed, non-commission company Agent proficient in selling ERIE products and services to customers and prospects.
Maintains and applies a current knowledge of trends and latest developments in the industry.
Assists independent Agents and their staff in the process of identifying and solving all Agency level sales and marketing problems and opportunities.
Develops and implements Agency and district level business plans and budgets to achieve long and short-term goals and objectives.
Achieves annual P/C and EFL sales objectives, profitability goals and long-term market share targets.

Requirements

What you’ll need

Bachelor’s degree, or equivalent of four years of sales, underwriting, claims or marketing experience, required.
MBA preferred.
Three years of sales, underwriting, claims or marketing experience OR participation in DSM Training Program required.
An understanding of and commitment to ERIE's "Above All in Service" philosophy required.
Extensive local travel, including overnight stays, required.
Proficiency with spreadsheet, word processing and e-mail software required.
Related industry designations, such as CIC, CPCU, CLU, preferred.
Valid driver's license and good driving record required.

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents.
Low contributions to medical and prescription premiums.
Pension.
401(k) with up to 4% contribution match.
Paid time off.
Career development.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesunderwritingclaimsmarketingbusiness planningprofitability analysiscustomer serviceagency managementfield underwritingproduct knowledge

Soft Skills

coachingmotivatingcommunicationrelationship managementproblem-solvingaccountabilityleadershiptraininginfluencingteam collaboration

Certifications

CICCPCUCLUBachelor's degreeMBAvalid driver's license