Inside Claims Representative

Erie Insurance Group

Claims Representative handling liability and property claims for Erie Insurance. Resolving coverage and liability issues under close supervision while working from home or Raleigh Office.

Posted 4/16/2026full-timeCary • North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $44,936 - $71,781 per yearWebsite

About the role

Key responsibilities & impact

Under close supervision, handles liability and property claims within designated authority.
Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures.
Investigates and adjudicates claims within designated authority, ensuring compliance with appropriate statutory laws.
Verifies coverage, establishes and maintains reserves, secures recorded statements, drafts and processes correspondence, reports and records.
Evaluates and negotiates claims, recognizes subrogation opportunities, and initiates action.

Requirements

What you’ll need

High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required.
Bachelor’s or Associate’s degree preferred.
Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred.
Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents.
Low contributions to medical and prescription premiums.
Pension.
401(k) with up to 4% contribution match.
Paid time off.
Career development.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingcoverage verificationliability resolutioninvestigationadjudicationnegotiationsubrogationcorrespondence draftingreportingrecord maintenance

Certifications

Introduction to Insurance (INTRO)Introduction to Claims (AIC 30)