Assesses information needs, designs studies, manages projects, analyzes results and presents key findings in support of business leaders to aid in developing short-and long-term plans.
Plans and manages data and analytics projects of high complexity and impact to the business.
Creates models and develops data warehouse programs of high complexity ensuring business needs are met, including understanding ERIE's demographics and potential opportunities.
Analyzes metrics and supports audit of source data.
Applies knowledge of programming languages and software tools to prepare ad hoc and re-occurring reports.
Analyzes the financial implications of business decisions and identifies approaches to resolve business problems.
Monitors and reports on progress and results as requested.
Leads and identifies short- and long-range data and analytics objectives related to targeted business objectives.
Measures the effectiveness of the data and analytics strategies in driving performance improvement.
Leads the planning, development, modeling, implementation and reporting of all related data.
Analyzes current landscape and trends to assist in planning.
Recommends changes to business strategies and tactics as appropriate.
Creates files that include topics related to the industry, competitors, products, service innovations and trends.
Works with others, including management, to develop, communicate and enforce standards for proper documentation and organization of electronic files and data deliverables.
Develops partnerships across the organization to define and implement experimental research designs and quantitative techniques using analytical tools.
Serves as liaison to internal and external suppliers of customer and Agent data, and competitor insights.
Serves as key contact with research suppliers.
Maintains current knowledge of data analysis tools and trends.
Identifies gaps in current services, proposes solutions and implements changes as appropriate.
Identifies process improvements.
Mentors less experienced staff.
Conducts special research studies as directed.

Requirements

Bachelor's degree with eight years of experience in research, analysis, strategic planning, financial analysis, information systems or related field; or Associate degree and ten years of experience in research, analysis, strategic planning, financial analysis, information systems or related field; or High school diploma or GED with twelve years of experience in research, analysis, strategic planning, financial analysis, information systems or related field.
Additional Experience Insurance industry experience preferred.
An understanding of analysis and research required.
Experience with dataset, programming, querying and reporting design required.
Advanced knowledge of SAS, SQL, SPSS, Python, R, or other related data analysis programs required.
Experience developing, maintaining, and monitoring enterprise data governance policies and standards preferred.
Knowledge of statistical and financial analysis and quantitative techniques preferred.
Project management experience preferred.
Proficiency with word processing, spreadsheet, database, presentation and flow-charting software required.
Proficiency with research-specific, statistical report writing software preferred.

Benefits

Premier health, prescription, dental, and vision benefits for you and your dependents.
Low contributions to medical and prescription premiums.
Pension.
401(k) with up to 4% contribution match.
Paid time off.
Career development.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisfinancial analysisstatistical analysisquantitative techniquesprogrammingqueryingreport designdata governancemodelingdata warehousing

Soft Skills

project managementleadershipcommunicationmentoringstrategic planningproblem solvingcollaborationorganizational skillsanalytical thinkingresearch skills