Senior Channel Account Manager

Ergotron

Senior Channel Account Manager at Ergotron connecting technology to healthcare for revenue growth with CDW Healthcare. Leading strategies for solution adoption and executive relationships.

Posted 6/30/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $90,000 - $108,000 per yearWebsite

About the role

Key responsibilities & impact

Own the relationship with CDW Healthcare across executive, sales leadership, category management, and field teams
Develop and execute a joint annual business plan (JBP) with measurable revenue, attach, and solution goals
Lead QBRs, EBRs, and strategic planning sessions with CDW Healthcare leadership
Act as the escalation point for critical issues, ensuring fast resolution and long-term trust
Drive net-new growth and share-of-wallet expansion across healthcare segments (IDNs, hospitals, clinics, ambulatory, etc.)
Increase solution and software attach , not just product volume
Identify whitespace opportunities and emerging healthcare workflows where Ergotron can differentiate
Partner with field sellers to influence large deals, strategic pursuits, and national programs
Bring strong understanding of healthcare environments, workflows, and buying dynamics (clinical, IT, facilities, procurement)
Translate healthcare customer needs into clear value propositions and partner-ready messaging
Stay current on healthcare trends that impact technology, mobility, infection control, and digital workflow
Serve as the internal quarterback for CDW Healthcare across: Sales & Vertical Teams, Product Management & Engineering, Marketing, Customer Experience / Support
Provide structured feedback on: Product gaps, Competitive pressure, Pricing & program effectiveness
Ensure internal teams understand why CDW Healthcare matters and how to win together
Drive partner enablement for CDW Healthcare sellers (training, tools, playbooks, messaging)
Launch and manage partner programs, promotions, and campaigns aligned to healthcare priorities
Track performance against plan and adjust tactics quickly
Own forecast accuracy and pipeline visibility for CDW Healthcare
Track KPIs including revenue, attach rates, solution mix, and program ROI
Provide regular executive-level updates internally
Customer visits, industry events and Ergotron team collaboration opportunities, 20-35%

Requirements

What you’ll need

8–12+ years of experience in channel sales, strategic accounts, or partner management
Proven success managing large, complex reseller relationships (CDW, SHI, Insight, etc.)
Direct experience selling into or through healthcare verticals
Strong executive presence and ability to influence without authority
Track record of driving solution-based selling , not just product transactions
Experience with enterprise healthcare systems, IDNs, or national healthcare programs
Background working cross-functionally with product and marketing teams
Familiarity with hardware + software ecosystems
Experience navigating matrixed organizations

Benefits

Comp & perks

medical
dental
vision
life
disability
tuition reimbursement
401k with match
Employee Assistance Program (EAP)
five weeks of Paid Time Off (PTO)
eleven paid holidays
ten weeks of paid maternity leave
four weeks of paid paternity leave
three days of paid grandparents leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Revenue TrackingKPI ManagementBusiness PlanningForecast AccuracyPartner Program Management

Soft Skills

Executive PresenceInfluencing Without AuthorityProblem SolvingTrust Building