Lead Career Navigator

Equus Workforce Solutions

Lead Career Navigator supporting job seekers and career changers with high-growth industries. Providing training, case management, and maintaining participant engagement in New Mexico.

Posted 7/7/2026full-timeRemote • Las Cruces • New Mexico • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management, participant support, and compliance with employment regulations while maintaining accurate records and effective communication. Proficient in managing workloads and collaborating with diverse populations to facilitate successful employment outcomes.

Highest-signal resume keywords

Case ManagementMS Word ProficiencyMS Excel ProficiencyInterpersonal CommunicationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementData EntryReport WritingWorkload ManagementParticipant Reimbursement Processing

Soft Skills

Strong Verbal CommunicationGood Listening SkillsCulturally SensitiveExcellent Written CommunicationCollaboration

Tools & Technologies

MS PowerPointMS OutlookTracking Systems

Certifications & Qualifications

Associate’s DegreeValid Driver’s License

Industry Keywords

Employment RegulationsWorkforce ProgramsDisadvantaged PopulationsParticipant SupportConfidentiality

About the role

Key responsibilities & impact

Provides support in training, team cohesion, and may act as the SME (Subject Matter Expert) for Career Navigator functions
Continue to function as Career Navigator with specified lead duties including but not limited to detailed case management, authorizing and coordinating supportive services, closely tracking obligations for participant reimbursement funds, outreach, and follow-up
Meet with participants to identify barriers to employment and develop strategies to manage these issues
Maintain caseload and keep complete, accurate, and timely case notes and related records in manual and/or electronic systems, and monitor and record job seeker participation in required activities
Maintain regular contact with caseload, and serve as a liaison between customer and service providers
Send out correspondence to schedule appointments, request employment verifications, and acquire pay stubs when applicable
Authorize, distribute, and reconcile participant reimbursements
Ensure accurate record of case file and electronic records
Attend select leadership and team meetings and collaboration sessions, when needed
Accurately record eligibility, enrollment, assessment, services, and placement information within tracking systems
Ensure confidentiality of job seeker information and protect and secure equipment and property
Support the team as needed with data entry, case management, quick hires, or other operational area
Perform other duties as assigned

Requirements

What you’ll need

Associate’s degree in related field and minimum 2 years of experience
Strong interpersonal and communication skills (strong verbal communication, good listener, articulate, culturally sensitive and excellent written communication)
Demonstrated experience with workload management and accountability; plan and organize assignments to create timely, accurate work products
Demonstrated analytical skills to include using logic and reasoning to assess information, form logical conclusions, evaluate options, and make decisions or recommendations
Demonstrated proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook
Experience with federal, state, and local regulations related to employment and training programs including general knowledge of the workforce one-stop and partner programs and partner programs and services
Knowledge of characteristics associated with unemployed, dislocated, and disadvantaged populations
Strong writing skills to include report writing
Demonstrated experience working independently while maintaining collaboration
Current valid driver’s license (with low-risk driver rating) and automobile liability insurance required

Benefits

Comp & perks

Mileage and travel reimbursement available