Employee Benefits Claims Team Leader

Equitable

Employee Benefits Claims Team Leader ensuring compliance and client satisfaction in disability claims management. Leading a high-performing team and collaborating closely with internal partners and clients.

Posted 7/7/2026full-timeCharlotte • New York, North Carolina • 🇺🇸 United StatesSenior💰 $68,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the end-to-end claims process for disability and leave of absence products, with a strong focus on client satisfaction and compliance with relevant laws and regulations. Proven ability to lead high-performing teams and collaborate effectively with internal and external stakeholders.

Highest-signal resume keywords

Employee Benefits ExperienceGroup Insurance Claims ManagementPeople LeadershipShort Term Disability ExpertiseLong Term Disability Expertise

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims Process ManagementClient Relationship ManagementTeam ManagementRegulatory ComplianceDisability Claims Processing

Soft Skills

CollaborationClient Satisfaction FocusInterpersonal Skills

Industry Keywords

Disability ProductsLeave of AbsenceGroup InsuranceEmployee Benefits

About the role

Key responsibilities & impact

Oversees the end-to-end claims process for disability and/or leave of absence products
Collaborate closely with distribution and other internal partners to ensure client needs are met
Fosters strong relationships with clients to understand their needs and ensure high levels of satisfaction
Builds and leads high-performing internal claims teams
Ensures all claims processes comply with relevant laws and regulations
Collaborates with internal departments, external partners, and other key stakeholders

Requirements

What you’ll need

Bachelor’s degree or equivalent professional work experience
5+ years of client facing experience in Employee Benefits / Group Insurance Claims organization
3+ years of people leadership experience with excellent team management abilities
Specific experience with Short Term Disability, Long Term Disability and/or Paid/Unpaid Leaves