Life Claims Examiner

Equitable

Claims Examiner responsible for managing Life claims with a focus on customer experience. Work with various business partners to render claim decisions and provide excellent service.

Posted 6/26/2026full-timeCharlotte • New York, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $53,000 - $62,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for active case management of Life claims
Ensures claims are processed accurately within regulatory and company guidelines
Deliver an exceptional customer experience and ensure customer commitments and deliverables are achieved
Review and interpret medical records, utilizing resources as appropriate
Complete financial calculations specific to claims when applicable
Gain an understanding and working knowledge of the Equitable claim and other applicable systems, policies, procedures, and contracts as well as regulatory and statutory requirements for claim adjudication
Apply contract/policy provisions to ensure accurate eligibility and liability decisions
Foster strong relationships with customers to understand their needs and ensure high levels of satisfaction

Requirements

What you’ll need

2+ years prior experience managing Life claim products
Excellent client relationship management skills
Strong verbal, written communication, and presentation skills
Comfortable dealing with complexity and ambiguity and able to explore multiple solutions

Benefits

Comp & perks

medical, dental, vision
401(k) plan
paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementclaims processingfinancial calculationsmedical record interpretationeligibility decisionsliability decisions

Soft Skills

customer experienceclient relationship managementverbal communicationwritten communicationpresentation skillsproblem-solvingadaptability