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Equitable

Customer Service Representative

Equitable

Customer Service Representative handling customer inquiries for retirement services. Delivering high-quality service and support in a dynamic environment with a remote schedule.

Posted 5/22/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJunior💰 $45,760 per yearWebsite

About the role

Key responsibilities & impact
  • Answer an average of 45-55 inbound calls per day
  • Deliver exceptional customer service while adhering to Attendance guidelines
  • Active participation and successful completion of customer service training

Requirements

What you’ll need
  • High School Diploma
  • 1+ years of customer service experience
  • Flexible/Adaptable
  • Excellent interpersonal and communication skills
  • Ability to research and effectively utilize available knowledge/ product resources

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • 401(k) plan
  • paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer serviceflexibleadaptableinterpersonal skillscommunication skillsresearch skills
Certifications
High School Diploma