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Manager, Premier Financial Professionals
EquitableManager of Financial Professionals at Equitable overseeing a team to enhance client satisfaction and achieve business goals. Leading training and development for Financial Professionals in a competitive environment.
About the role
Key responsibilities & impact- Monitor and meet key performance measures
- Accountable for overall team performance
- Develop and execute action plans to address deficiencies
- Collaborate with cross-functional teams and mobilize resources to meet client needs
- Assist management in identifying emerging client needs and industry trends, and contribute to strategies and tactics to address them
- Manage day-to-day functions and performance of the Premier Team (staffing models, call queues, open issues, and quality)
- Drive training attendance and implementation
- Recruit experienced Financial Professionals and administer rapid upskilling programs for new hires to help them quickly meet targets and succeed in their roles
- Measure and report performance metrics (call quality, Financial Professional performance, unit performance, and customer/advisor satisfaction)
- Develop senior Financial Professionals into team mentors and promote joint work
- Function as a senior Financial Professional when needed
- Coach and mentor Financial Professionals, ensuring ongoing support and development
- Create development plans, manage performance expectations, and handle disciplinary actions when needed
- Escalate compliance concerns through appropriate channels
Requirements
What you’ll need- 4+ years of professional work experience in a related role
- FINRA Series SIE, 7 and 66 (or 63 & 65)
- FINRA Series 24 registration or the ability to obtain within 180 days of hire
- Resident State Life and Health Insurance License
- Prior customer relationship management experience
- Strong customer relationship-building skills
- Experience managing client relationships and/or accounts
- Proven track record of meeting sales goals
- Excellent interpersonal and communication skills
- Strong analytical skills
- Ability to work effectively in a variety of situations and respond positively to change
- Ability to collaborate with business partners
- Ability to manage multiple projects and initiatives
- Expert knowledge of life, annuity, and investment products
- Ability to influence and work effectively with teams
- Strong leadership, conflict resolution, people management, and coaching/development skills
- Ability to motivate teams and achieve both individual and team goals
- Achievement-oriented mindset
Benefits
Comp & perks- medical
- dental
- vision
- 401(k) plan
- paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer relationship managementperformance metricssales goalslife productsannuity productsinvestment productscoachingmentoringproject managementaction plans
Soft Skills
interpersonal skillscommunication skillsanalytical skillscollaborationleadershipconflict resolutionpeople managementcoaching and developmentmotivationachievement-oriented mindset
Certifications
FINRA Series SIEFINRA Series 7FINRA Series 66FINRA Series 24Resident State Life Insurance LicenseResident State Health Insurance License