Senior Innovation Analyst

Equitable

Senior Innovation Analyst leveraging Design Thinking methodologies to solve complex business problems. Leading workshops and managing projects to improve innovation strategy at Equitable.

Posted 5/12/2026full-timeSyracuse • New York, North Carolina • 🇺🇸 United StatesSenior💰 $95,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Design and plan Design Thinking/Process Re-engineering workshops with creative and collaborative problem solving as the priority objective
Lead pre-workshop discovery sessions and engage with stakeholders to outline the primary goals and initiative approach
Energetically facilitate collaborative workshops virtually, in-person or hybrid, ensuring participants remain engaged and are led toward achieving desirable outcomes
Actively lead and manage projects – ranging from simple to complex – including prioritization of activities, working within team capacity and anticipating issues
Structure workshop formats and agendas including pre-work consulting with stakeholders
Develop detailed documentation for process flows
Create training and education materials for Design Thinking
Actively participate in the Design Thinking team activities around including team-building, communications and department support
Participate in discovery research and analysis of quantitative and qualitative information
Support a culture of iterative thinking, continuous learning and innovation
Champion Design Thinking and Process Re-engineering throughout the organization as a key pillar of the Innovation & Design Office

Requirements

What you’ll need

Bachelor's degree
3+ years of experience with planning, facilitating, and leading collaborative innovation workshops
2+ years of Business Analyst experience
Experience using digital collaboration tools, such as Microsoft Whiteboard and Miro
Proficiency in process mapping, journey mapping and activity flows
Proven experience with PowerPoint, Word and Excel
Experience with Agile-based project delivery
Understands Design Thinking and human-centered design principles; is an effective advocate for the customer

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
401(k) plan
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process mappingjourney mappingactivity flowsAgile project deliveryDesign Thinkinghuman-centered design

Soft Skills

collaborative problem solvingfacilitationproject managementstakeholder engagementteam-buildingcommunicationiterative thinkingcontinuous learninginnovation advocacy