Operations Third-Party Vendor Governance Analyst

Equitable

Operations Third-Party Vendor Governance Analyst overseeing vendor performance and managing governance routines. Partnering with internal stakeholders to ensure consistent service delivery and regulatory adherence.

Posted 5/3/2026full-timeSyracuse • New York, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $63,000 per yearWebsite

About the role

Key responsibilities & impact

Analyze TPA performance against SLAs, KPIs, and contractual obligations; highlight trends, drivers, and emerging risks
Facilitate and schedule Monthly and Quarterly Business Reviews (MBRs/QBRs), including data validation, performance summaries, and action items
Maintain governance routines and artifacts (issue logs, action registers, risk/control trackers, and decision records) to ensure transparency and auditability
Perform initial assessment and triage of operational issues (impact, severity, root cause hypotheses, and required stakeholders); monitor remediation plans and validate evidence of completion
Support operational risk management for TPAs by coordinating SOC report review, audit requests, and control testing/attestations
Partner with Corporate Sourcing and Procurement (CSP) and business stakeholders to support contract administration (renewals/amendments)
Reconcile and process vendor and third-party billing
Own monthly and annual accrual process for Operations’ billing
Generate billing, reconcile payments and create reporting for fees collected from funds under management
Identify opportunities to improve governance processes; document procedures and implement enhancements in partnership with stakeholders

Requirements

What you’ll need

HS Diploma or equivalent
2+ years of experience in vendor governance, operations analytics, third-party risk/controls, insurance operations and/or a related role
Demonstrated ability to analyze operational performance data, identify trends/root causes, and translate findings into clear insights and recommendations
Proven stakeholder management skills; able to communicate effectively with vendors and internal partners and drive action through governance routines
Proficiency in Microsoft Excel (e.g., pivots, lookups, basic data validation) and PowerPoint to produce recurring dashboards, scorecards, and executive-ready summaries
Efficient organizational skills with the ability to manage multiple priorities, maintain detailed documentation, and meet deadlines in a regulated environment.

Benefits

Comp & perks

Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities.
Eligibility for these programs depends on level and functional area of responsibility.
Equitable provides a full range of benefits.
This includes medical, dental, vision, a 401(k) plan, and paid time off.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisoperational performance analysisrisk managementcontract administrationbilling reconciliationgovernance process improvementroot cause analysisperformance metricsdata validationcontrol testing

Soft Skills

stakeholder managementeffective communicationorganizational skillsprioritizationattention to detailproblem-solvingcollaborationaction-orientedtranslating insightsmeeting deadlines