Equitable

Benefit EDI Analyst

Equitable

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $57,000 - $70,000 per year

About the role

  • Deliver EDI requests on time and with precision, meeting SLA standards for accuracy and timeliness.
  • Build strong client relationships by communicating best practices, promoting data integrity, and balancing business needs effectively.
  • Continuously evaluate and improve processes, identifying opportunities to streamline workflows, and enhance customer satisfaction.
  • Resolve discrepancies promptly, providing clear, accurate responses aligned with company policies and values.
  • Collaborate across departments to develop solutions for recurring issues, engaging IT resources when necessary.
  • Demonstrate expertise in file mapping and share technical knowledge to support team development.
  • Apply strong analytical skills to identify root causes and implement effective resolutions.
  • Conduct thorough testing of technology changes using UAT and enhanced tools to ensure successful implementation.
  • Proactively monitor data and anticipate downstream impacts, mitigating risks before they occur.
  • Partner with external vendors to streamline processes and meet testing timelines efficiently.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, related field or equivalent work experience
  • 2+ years of hands-on experience in electronic data interchange (EDI)
  • Proven customer service experience with familiarity in the following products: Life/AD&D, Dental, Vision, Short and Long-Term Disability
Benefits
  • medical
  • dental
  • vision
  • 401(k) plan
  • paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electronic data interchange (EDI)file mappingUATdata analysisprocess improvementworkflow optimizationdiscrepancy resolutioncustomer satisfaction enhancementtechnical knowledge sharingrisk mitigation
Soft Skills
client relationship buildingcommunicationanalytical skillscollaborationproblem-solvingadaptabilityattention to detailcustomer serviceinterpersonal skillsproactive monitoring
Certifications
Bachelor's degree in Information TechnologyBachelor's degree in Computer ScienceBachelor's degree in Business Administration